Chris Chiu
Brandon,FL
Summary
Results-driven Real Estate Professional skilled in coordinating complex transactions from contract to close. Manages contingency deadlines and communicates effectively with clients throughout the process. Combines strong administrative management skills with comprehensive knowledge of real estate transactions to drive organizational success.
Overview
17
17
years of professional experience
Work History
Team Lead Commission & Broker Operations
Compass International Holdings
08.2018 - Current
- Managed real estate transaction files, ensuring accurate and timely agent commission payouts at closing.
- Process commission, referral and cop-op broker payments using the company commission processing system assuring all information has been correctly input, calculated, and adjusted per company guidelines and file information.
- Work with agents, offices and managers to answer any commission or transaction related questions and to obtain missing or non-compliant documents or manager approvals as required by the company.
- Collaborated with agents, offices, and managers to address commission and transaction inquiries.
- Monitor and complete tasks within the companies enterprise content management platform. Review, submit and approve commission corrections, deal corrections, non-deal agent payments, non-scannable check processing, and request review from other departments outside the scope of commission broker operations.
- Provided coverage and training for CBO specialists and department supervisor, enhancing team knowledge and support.
Licensed Realtor / Administrative Assistant
Coldwell Banker Residential Real Estate
01.2010 - 01.2018
- Delivered exceptional care, expert advice, and continuous support to clients throughout buying/leasing process
- Negotiated, facilitated and managed real estate transactions
- Facilitated negotiations between tenants and owners, enhancing rent revenue outcomes
- Negotiated and managed real estate transactions, ensuring smooth completion and client satisfaction
- Commended by clients for professionalism, strong work ethics and reliability in performance evaluation
- Key Achievement
Licensed Realtor
Zip Realty
01.2010 - 01.2010
- Managed contracts, negotiations and all aspects of sales to finalize purchases
- Delivered exceptional customer service to enhance buyer satisfaction
- Provided world class customer service to buyers
- Oversaw contracts, negotiations, and sales processes to successfully close transactions
- Recognized for outstanding contributions to team goals.
- Partnered with cross-functional teams to streamline operations and enhance organizational effectiveness
Education
Bachelor of Science - Hotel and Resort Management
Rochester Institute of Technology
RochesterSkills
- Commission Adjustment
- Commission Analysis
- Transaction Review
- Process Improvement
- Priority Management
- Commission processing
- Client Relations
- Critical analysis
- Commitment to quality
- Problem-Solving Mindset
Timeline
Team Lead Commission & Broker Operations
Compass International Holdings
08.2018 - Current
Licensed Realtor / Administrative Assistant
Coldwell Banker Residential Real Estate
01.2010 - 01.2018
Licensed Realtor
Zip Realty
01.2010 - 01.2010
Bachelor of Science - Hotel and Resort Management
Rochester Institute of Technology