Summary
Overview
Work History
Skills
Non-Profit Work
Timeline
Generic
Chris Church CMCA, AMS

Chris Church CMCA, AMS

Glendale,CA

Summary

Personable and dedicated veteran in Hospitable Customer Service with extensive experience in the Food industry and Community efforts. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Deeply motivated to maintain guest satisfaction and contribute to company success. Specialize in communication, quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

Senior Manager / Director of Operations

Optimum Professional Property Management, Inc.
Torrence, CA
03.2021 - Current
  • Manage a diverse set of condo associations throughout Los Angeles County and oversee capital projects.
  • Serve as a senior resource and mentor to colleagues, guiding board relations, conflict resolution, and complex account issues while promoting creative problem-solving and adaptable communication strategies.
  • Work directly under the COO to identify inefficiencies, design workflows, and implement automation to reduce repetitive administrative work.
  • Work directly under the VP of Training & Development to onboard new employees and optimize their technical setup for maximum organization and efficiency.
  • Develop best practices and use-cases for optimal AI usage.

Apartment Manager

David N. Schultz
Glendale, CA
12.2021 - Current
  • Oversaw maintenance requests and coordinated repair schedules.
  • Conducted property inspections to ensure safety and compliance.
  • Implemented leasing procedures to streamline tenant onboarding.

Relational Health & Wellness Coach

Claris Health
Los Angeles, CA
11.2019 - 06.2022
  • Delivered presentations and seminars on healthy relationships and the importance of intentional choices to different schools and organizations across Southern California
  • Researched topics and statistics weekly to better understand the material prior to crafting educational presentations.
  • Engaged with teachers and school boards to present the relational health program, secure buy-in, and coordinate implementation.
  • Managed social media accounts by composing content, engaging with followers in comments and counseling them through direct messaging.

Apartment Manager

NorthOak Property Management
Los Angeles, California
07.2019 - 12.2021
  • Managed tenant and neighborhood tensions and resolved conflicts effectively.
  • Ensured adherence to local housing regulations and policies.
  • Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.

Skills

  • Team Leadership
  • Strong Communication Skills
  • Relationship Selling
  • Training & Development
  • Conflict & Dispute Resolution
  • Large Group Presentations
  • Cheerful and Energetic
  • Thorough in Research
  • Workflow Optimization & Consultation
  • Productivity, AI & Automation Software
  • AI Prompt & Context Engineering
  • Microsoft Office Power User
  • Macros / Code Scripting

Non-Profit Work

I spent 10 years in non-profit work focused on bringing the arts to local communities, particularly youth served by the Housing Authorities in Los Angeles County. In addition to coordinating talent as a Music Curator, I managed the administrative planning for large-scale events and built relationships with community leaders, artists, and partner organizations. I developed event marketing strategies, managed social media accounts, and created written content to promote programs and engage audiences. Our events included concerts, military family gatherings, toy drives, back-to-school initiatives, holiday celebrations, and city partnerships such as contributing to the L.A. Marathon for over five years.

Timeline

Apartment Manager

David N. Schultz
12.2021 - Current

Senior Manager / Director of Operations

Optimum Professional Property Management, Inc.
03.2021 - Current

Relational Health & Wellness Coach

Claris Health
11.2019 - 06.2022

Apartment Manager

NorthOak Property Management
07.2019 - 12.2021
Chris Church CMCA, AMS