Chris Cleaver
Fort Worth,TX
Summary
Experienced Pool Technician with a strong background in client relationship management and technical problem-solving at Sunny Day Pools. Demonstrated success in improving customer satisfaction through effective communication and pool maintenance skills. Recognized for exceptional self-management and attention to detail, consistently providing outstanding service to both residential and commercial clients.
Overview
11
11
years of professional experience
Work History
Pool Technician
Sunny Day Pools
Justin, US
01.2022 - Current
- Maintain relationships with 60/65 clients on a weekly basis.
- Install and Repair of swimming pools equipment for residential and commercial customers.
- Provide excellent customer service and technical expertise to our clients
- Troubleshoot/diagnose equipment errors, technical problems, and determine proper solutions
- Electronically complete field service reports with Skimmer application software
- Ability to effectively self-manage with limited oversight
Pool Service Technician
Puryear Custom Pools
Fort Worth, US
03.2018 - 01.2022
- Maintain relationships with 70 clients on a weekly basis.
- Install and Repair of swimming pools equipment for residential and commercial customers.
- Input customer records through FileMaker application
Frozen Food Manager
Albertsons/Tom Thumb
Trophy Club, US
04.2014 - 03.2018
- Maintains all inventory to stock frozen vault and freezers.
- Order inventory
- Build displays
- Certification to unload freight with pallet jacket
- Organize sales floor and backroom
Education
Associate in Arts (AA) -
Tarrant County College
Fort Worth, TX01.2021
Skills
- Retail management and sales
- Customer service and support
- Field service technician
- Pool maintenance expertise
- Organizational skills
- Analytical thinking
- Strong communication skills
- Employee training and development
- Attention to detail
- Effective communication
- Client needs analysis
- Negotiation
- Professionalism
Affiliations
- Mountaineering
Timeline
Pool Technician
Sunny Day Pools
01.2022 - Current
Pool Service Technician
Puryear Custom Pools
03.2018 - 01.2022
Frozen Food Manager
Albertsons/Tom Thumb
04.2014 - 03.2018
Associate in Arts (AA) -
Tarrant County College
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