Chris conte
Lagrangeville
Summary
Results-driven operations manager with expertise in logistics and purchasing management. Proven track record in optimizing inventory distribution and enhancing team productivity.
Overview
14
14
years of professional experience
Work History
Branch Manager
Baystate Pool Supplies
2024.07 - Current
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Oversaw daily operations of distribution center, ensuring adherence to safety protocols and compliance standards.
- Optimized distribution processes by implementing new and efficient inventory management systems.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Implemented cross-training initiatives for employees, increasing overall productivity and operational efficiency within the department.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Analyzed purchasing trends to optimize inventory levels and reduce costs.
Field Service Manager
Namco Pool
2021.10 - 2024.07
- Managed field operations to ensure timely service delivery and customer satisfaction.
- Trained and mentored technicians on equipment maintenance and repair techniques.
- Coordinated scheduling of service calls to optimize resource allocation and efficiency.
- Developed and implemented best practices for safety compliance during field operations.
- Oversaw inventory management, ensuring availability of necessary parts and tools for repairs.
- Streamlined field operations for improved efficiency and reduced response times.
Area Manager
Namco Pool
2018.04 - 2021.10
- Oversaw daily operations across multiple locations, ensuring adherence to company standards and procedures.
- Developed and implemented training programs for staff to enhance customer service and operational efficiency.
- Managed inventory control processes, optimizing stock levels to reduce costs and improve availability.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Store Manager
Namco Pool
2012.02 - 2018.04
- Oversaw daily store operations, ensuring efficient workflow and optimal customer service quality.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Roy C Ketcham HS
Wappingers Falls, NY2006
Skills
- Operations management
- Logistics management
- Purchasing management
- Inventory distribution
- Microsoft dynamics 365
Timeline
Branch Manager
Baystate Pool Supplies
2024.07 - Current
Field Service Manager
Namco Pool
2021.10 - 2024.07
Area Manager
Namco Pool
2018.04 - 2021.10
Store Manager
Namco Pool
2012.02 - 2018.04
High School Diploma -
Roy C Ketcham HS