Chris Dear
St Louis,MO
Summary
Experienced Project Manager with 8 years of business experience implementing new systems, processes, and applications. Dedicated to improving processes, implementing quality initiatives, and ensuring organizational readiness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Quality Improvement Associate
American Society for Quality
01.2023 - 01.2024
- Company Overview: Certified Quality Improvement Associate
- Completed Certified Quality Improvement coursework
- Certified Quality Improvement Associate
Project Manager
Charter Communications
01.2022 - 01.2023
- Led business project team to integrate mobile and cable market data and tools
- Developed training material for new hires
Project Manager
Equifax
01.2018 - 01.2022
- Managed successful implementation of new systems, process and applications
- Facilitated resolution of technical issues with technical staff
- Identified and implemented process improvement standards
Social Media Project Assistant
01.2014 - 01.2018
- Began as a Social Media Project Assistant and consistently achieved positions with increasing responsibility
Education
Bachelor of Arts - Psychology with concentration in Business
Truman University
01.2014
Skills
- Project Management
- Project Tracking
- Stakeholder Communication
- Systems implementation
- Coaching and Mentoring
- Cross-Functional Collaboration
Certification
- Certified Quality Improvement Associate
- FCRA Compliance
- Data Security Practices
Applications
- Microsoft Business Suite
- Salesforce
- Google Suite of Business Applications
- Calabrio
- Tibco Spotfire
- Rise Training Tool
- Genesys Telecommunication Tool
- Workfront
- OpenScape Contact Center
- SalesLogix
- Ultra Edit
- Service Now
- Jira
Accomplishments
- Letter of recognition for design and implementation of new processes which generated $1.5M in revenue.
Affiliations
- American Society for Quality
Timeline
Certified Quality Improvement Associate
American Society for Quality
01.2023 - 01.2024
Project Manager
Charter Communications
01.2022 - 01.2023
Project Manager
Equifax
01.2018 - 01.2022
Social Media Project Assistant
01.2014 - 01.2018
Bachelor of Arts - Psychology with concentration in Business
Truman University
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