Chris DeDual
Gulfport,MS
Summary
Enthusiastic and reliable professional taking pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
28
28
years of professional experience
Work History
Server/Bartender/Manager
Martini's
09.2021 - Current
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Served food and beverages promptly with focused attention to customer needs.
Biology Professor
MGCCC
08.2002 - 05.2022
- Developed and presented engaging lectures, labs and activities for students.
- Helped students better understand text through lectures, discussions and assignments.
- Supported students seeking careers in biology by advising on educational and vocational choices.
Server
Bubba Gump Shrimp Co.
05.2015 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Outback Steakhouse
04.1998 - 05.2003
- Served food and beverages promptly with focused attention to customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server/Trainer
Landry's Seafood House
03.1995 - 04.1998
- Trained and mentored new personnel hired to fulfill various roles.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Served food and beverages promptly with focused attention to customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Master of Science - Biology Teacher Education
University of Southern Mississippi
Hattiesburg, MSBachelor of Science - Marine Biology
University of Southern Mississippi
Long Beach, MSSkills
- Active Listening
- Age Verification
- Menu Presentation
- Guest Relations Management
- Dining Customer Service
- Order Accuracy
- Hospitality Service Expertise
- Menu Item Recommendation
- High-Volume Dining
- Cocktail Knowledge
Timeline
Server/Bartender/Manager
Martini's
09.2021 - Current
Server
Bubba Gump Shrimp Co.
05.2015 - 03.2020
Biology Professor
MGCCC
08.2002 - 05.2022
Server
Outback Steakhouse
04.1998 - 05.2003
Server/Trainer
Landry's Seafood House
03.1995 - 04.1998
Master of Science - Biology Teacher Education
University of Southern Mississippi
Bachelor of Science - Marine Biology
University of Southern Mississippi
Similar Profiles
Amy YannizzeAmy Yannizze
Waitress at Martini'sWaitress at Martini's
Summer Daraio-RiveraSummer Daraio-Rivera
Server at Martini's Restaurant & LoungeServer at Martini's Restaurant & Lounge
Nick GoldNick Gold
Owner/Operator at Martini's DetailingOwner/Operator at Martini's Detailing