Chris Denton
Ocala
Summary
Motivated Senior Operations Manager with 20 years experience on various projects for the U.S. Army and FedEx Groun20d Contractors. and Swift Transportation successfully Leading teams of 35 plus individuals daily in safety operations and delivery operations in the Greater Ocala and Gainesville area while coordinating proper customer service and maintaining fleet and company inventory. Look to expand to greater challenges and advancement in my field.
Overview
20
20
years of professional experience
Work History
Driver Leader
Swift Transportation
04.2024 - Current
- Coordinated driver schedules to optimize routes and reduce delays.
- Monitored vehicle maintenance to ensure safety compliance and operational efficiency.
- Trained new drivers on company policies and best driving practices.
- Evaluated driver performance to identify areas for improvement and provide feedback.
- Worked to build my own fleet of Owner/Operators, upgrading 15 drivers while learning the job
- Fostered relationships with drivers, promoting a positive team environment and communication.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Counseled drivers on violations of company policy or service standards to improve performance.
Senior Operating Manager
HJC Logistics
07.2022 - 07.2024
- Streamlined operational processes to enhance efficiency and reduce costs.
- Mentored team members in best practices and safety protocols.
- Implemented inventory management systems to optimize stock levels.
- Coordinated cross-functional teams to ensure seamless project execution.
- Led a team of 30+ Drivers in daily operations and safety protocols while maintaining better than standard service to our customers
- Oversaw budget management, ensuring alignment with strategic goals.
- Led initiatives to enhance customer satisfaction through service improvements.
- Developed training programs that increased staff productivity and engagement.
- Mentored staff on best practices, fostering a culture of accountability and excellence.
Senior Operations Manager
Old Dawg Trucking Incorporated
11.2015 - 07.2022
- Oversaw daily operations of all delivery areas to ensure safety of staff and customer service.
- Ensuring of the proper training of all employees.
- Coordinating daily with FedEx Ground to ensure all deliveries are made and customer issues are resolved.
- Maintaining all HR and Fleet files to ensure company assets are up to date.
- DRO and Route planning daily to ensure seamless day for employees
- Leading weekly staff meetings covering safety and delivery operations keeping employees informed on up to date information.
- Tracking live and historic data and numbers to help with planning and cost control.
Overnight Support Manager
Walmart
07.2013 - 11.2015
- Leading the crew on all restocking and store maintenance operations daily.
- Working with store manager to ensure store is prepared for the day shift.
- Training and department placing of all new hires for overnight shift.
Chemical Biological Radiological Nuclear Specialist
US Army
11.2005 - 06.2013
- Maintaining proper inventory and accountability for company element of all CBRN equipment daily at 100%
- Maintaining proper inventory and accountability for company element of all Weaponry and war fighting equipment daily at 100%
- Leading battalion level CBRN operations of over 650 soldiers
- Training of battalion level training for over 650 soldiers
- Maintain records and processing all new and active personnel throughout the company
Education
High School Diploma -
Lansdowne High School
Baltimore, MD05-1999
Skills
- Leadership (Army Training, Managerial Training)
- Microsoft Office Suite
- Communication Skills
- Route Planning (DRO)
- Scheduling
- Inventory Control (Company and Battalion level supply room/arms room control)
- Teams and Outlook literate
- Trained in AS400 and Genesis
- Strong leadership qualities
- Empathy and patience
Timeline
Driver Leader
Swift Transportation
04.2024 - Current
Senior Operating Manager
HJC Logistics
07.2022 - 07.2024
Senior Operations Manager
Old Dawg Trucking Incorporated
11.2015 - 07.2022
Overnight Support Manager
Walmart
07.2013 - 11.2015
Chemical Biological Radiological Nuclear Specialist
US Army
11.2005 - 06.2013
High School Diploma -
Lansdowne High School