Summary
Overview
Work History
Education
Skills
Timeline
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Chris Duncan

Calhoun,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to learn and willing to add any certifications necessary.

Overview

8
8
years of professional experience

Work History

Head Golf Professional

Calvert Crossing Golf Club
10.2021 - Current
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Merchandised the golf shop and conducted inventory checks monthly
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Partnered across departments to run smooth, professional events and activities.
  • Proven ability to learn quickly and adapt to new situations.

Instructor, Club Fitter, Owner

Duncan's 19th Hole Golf Shop And Driving Range
08.2019 - 10.2021
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Partnered with my dad to build the business through relationships and building trust from the customers that we had their best interest in mind.

First Assistant Golf Professional

Bayou DeSiard Country Club
09.2015 - 08.2019
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Offered constructive feedback to clients to help reach goals.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Worked with the Head Golf Professional to provide members with best customer relations.
  • Assisted in coordinating and executing golf tournaments.
  • Trained and executed the scheduling of the cart staff to provide members with the service expected when they arrive.

Education

No Degree - PGA Class A Certification

PGA of America
Frisco, TX
10.2019

Bachelor of Science - General Studies

Louisiana Tech University
Ruston, LA
03.2012

Skills

  • Visual Merchandising
  • Inventory Control Processes
  • Customer Retention
  • Customer Inquiries
  • Customer Service and Assistance
  • Staff Meetings
  • Customer Engagement Strategies

Timeline

Head Golf Professional

Calvert Crossing Golf Club
10.2021 - Current

Instructor, Club Fitter, Owner

Duncan's 19th Hole Golf Shop And Driving Range
08.2019 - 10.2021

First Assistant Golf Professional

Bayou DeSiard Country Club
09.2015 - 08.2019

No Degree - PGA Class A Certification

PGA of America

Bachelor of Science - General Studies

Louisiana Tech University

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Chris Duncan