Christopher Flores
Operations Manager
Houston,TX
Summary
Dynamic Operations Manager with a proven track record at Pelican Worldwide, excelling in process improvements and performance monitoring. Skilled in problem-solving and customer service, I enhanced workflow efficiency, reduced turnaround times, and empowered teams, leading to increased accountability and profitability. Committed to aligning operational goals with strategic business objectives.
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
17
17
years of professional experience
Work History
Operations Manager
Pelican Worldwide
02.2010 - Current
- Oversaw daily operations ensuring compliance with safety regulations and operational standards.
- Developed and implemented process improvements that enhanced workflow efficiency across multiple departments.
- Managed inventory levels using ERP systems, ensuring optimal stock availability while minimizing excess.
- Trained new staff on operational procedures and safety protocols, fostering a culture of continuous learning and development.
- Coordinated logistics for product distribution, optimizing routes to reduce delivery times and costs.
- Analyzed operational data to identify trends and areas for improvement, leading to enhanced decision-making processes.
- Collaborated with cross-functional teams to align project goals with overall business objectives, contributing to strategic initiatives.
- Led regular team meetings focused on performance reviews and operational best practices, promoting accountability among staff members.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Increased profit by streamlining operations.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Production Manager
APG Packing and Gaskets
01.2008 - 02.2010
- Oversaw production scheduling to ensure timely delivery of packing and gasket products, optimizing workflow across multiple shifts.
- Trained and mentored new staff on safety protocols and machinery operation, enhancing team performance and compliance with industry standards.
- Monitored production processes for adherence to quality control measures, implementing corrective actions when deviations were identified.
- Collaborated with cross-functional teams to streamline operations, reducing lead times and improving overall efficiency in product output.
- Managed inventory levels of raw materials and finished goods, coordinating with suppliers to maintain optimal stock levels for uninterrupted production.
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
Education
High School Diploma -
Austin High School
Houston, TX 05.2001 -
Skills
Operations management
Problem-solving
Customer service
Performance monitoring
Skilled in Haas CNC programming
Experienced in SolidWorks design
Accomplishments
Entrepreneurial professional with a proven track record of successfully launching new businesses and departments from conception to profitability. Key expertise includes: establishing and optimizing CNC Machining operations (US and China), and driving growth in the sports training industry.
Timeline
Operations Manager
Pelican Worldwide
02.2010 - Current
Production Manager
APG Packing and Gaskets
01.2008 - 02.2010
High School Diploma -
Austin High School
05.2001 -
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