CHRIS FROELICH
Janesville,MN
Summary
Results-driven and customer-focused Sales Manager adept at developing and executing strategic sales plans to achieve consistent revenue growth and exceed sales targets. Proven expertise in managing inventory, fostering client relationships, and delivering premium customer experiences. Skilled in team leadership, market analysis, and driving business initiatives that enhance dealership profitability and customer loyalty. Known for motivating and mentoring sales professionals while maintaining high levels of client satisfaction and retention.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
Work History
Sales Manager
Mercedes-Benz of St. Paul
01.2024 - Current
- Conducted market analysis and competitive research to adjust pricing strategies and promotional efforts, driving increased customer engagement.
- Monitored and analyzed sales performance metrics, implementing corrective actions to meet performance standards and improve customer satisfaction.
- Trained, mentored, and motivated sales team members, enhancing product knowledge, sales techniques, and customer service excellence.
- Led inventory management, overseeing vehicle orders, allocation, and logistics to ensure availability of high-demand models.
General Manager
Tesla
04.2023 - 01.2024
- Developed and executed strategic plans to achieve business objectives and contribute to Tesla's long-term goals.
- Including increased overall sales and deliveries by 26% while also increasing CSAT by 9%
- Recruit, train, and lead a high-performing team, fostering a culture of excellence and collaboration.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
Operations Manager
Vroom
07.2021 - 04.2023
- Hired, trained a staff of over 20 in MN, western WI and northern IA for all sales and delivery of customer vehicles.
- Helped lead the recon team on all recondition of vehicles for sale while staying within GP margins to remain profitable.
- Successfully slashed cost of reconditioning per vehicle by 25% by streamlining processes and negotiated product cost with vendor.
- Work with third parties for deliveries of customer vehicles outside of our DOT regulated drive times as well as third party logistics on transport of vehicles from around the country.
Fleet Operations Manager
AAA
10.2016 - 07.2021
- Supervised a team of 4 area managers and 32 associates which included a call center and dispatchers.
- Established project control procedures such as project forecasts and cash flow projections.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Completed 36 performance reviews each quarter, offering praise and recommendations for improvement.
- Compiled and drafted 8 Excel reports each month for operations expense, Fleet operations, parts purchasing, as well as negotiating vehicle purchasing and maintenance.
Education
High School Diploma -
Tartan High School
Oakdale, MN06.2002
Skills
- Adaptability
- Communication
- Management
- Communication Skills Leadership
- KPI analysis
- Sales presentation
- National account management
- Strategic account development
- Sales team training
- Relationship building
- Market research, forecasting, and analysis
Timeline
Sales Manager
Mercedes-Benz of St. Paul
01.2024 - Current
General Manager
Tesla
04.2023 - 01.2024
Operations Manager
Vroom
07.2021 - 04.2023
Fleet Operations Manager
AAA
10.2016 - 07.2021
High School Diploma -
Tartan High School