Chris Gala
Summary
As a self-employed entrepreneur, I excelled in enhancing customer relations and financial management, achieving significant repeat business through exceptional service. My strategic approach to business operations and staff leadership resulted in increased operational efficiency and customer satisfaction. Skilled in negotiation and market analysis, I consistently maintained a competitive edge, driving brand growth and profitability.
Overview
35
35
years of professional experience
Work History
Owner
Self-employed
01.1990 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Education
Bachelor of Science - Finance
The Ohio State University
Columbus, OH01-1995
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Management
- Staff Management
- Financial Management
- Sales Leadership
- Employee Development
- Financial Planning
- Sales management
- Talent Development
Accomplishments
Awarded top 50 seller in the world award for the first ever Ebay Live event in 2002 by CEO Meg Whitman.
Awarded top volume seller in the world by Mercari in 2022.
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
Sports and mindset training coach
Bible prophecy expert
Timeline
Owner
Self-employed
01.1990 - Current
Bachelor of Science - Finance
The Ohio State University
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