Chris Garcia
Fresno,CA
Summary
Operations leader with proven experience managing teams, driving operational performance, and supporting regional business objectives within a high-volume distribution environment. Skilled in people leadership, process improvement, compliance, and cross-functional collaboration. Known for accountability, consistency, and developing strong teams that deliver results.
Overview
9
9
years of professional experience
Work History
Branch Operations Manager
US AutoForce
Fresno, CA
04.2024 - Current
- Maintained 99% cycle count accuracy, ensuring strong inventory control and operational reliability
- Oversaw routing operations for 32 total delivery routes, including 20 AM routes and 12 PM routes, ensuring on-time delivery and service coverage.
- Reduced and controlled overtime hours by aligning staffing levels, route coverage, and workload planning with operational demand
- Consistently achieved and upheld safety scores in the 90%, demonstrating a strong commitment to maintaining high safety standards and minimizing risks in the workplace
- Led 8 million annual revenue branch, overseeing day-to-day operations, service execution, and financial performance
- Managed and developed a workforce of 65 associates, including warehouse staff, drivers, and frontline leaders.
- Enhanced the growth and development of employees and leaders by providing personalized coaching and constructive performance feedback, fostering a culture of continuous improvement and professional advancement
- Enhanced employee retention by stabilizing workforce engagement and building a positive, performance-driven culture, resulting in exceptional retention rates in US AutoForce
Branch Operations Manager
US AutoForce
Union City, CA
09.2021 - 04.2024
- Effectively managed overtime utilization through strategic labor planning and scheduling, controlling OT costs while maintaining service and productivity expectations
- Drove significant safety performance improvement, increasing warehouse safety audit scores from a historical average of 60%-70% to consistently achieving scores in the 90s following assumption of the site leadership
- Oversaw routing operations for 60 total delivery routes, including 32 AM routes and 28 PM routes, ensuring on-time delivery and service coverage
- Led a 16 million annual revenue branch, overseeing day-to-day operations, service execution, and financial performance
- Managed and developed a workforce of 75 associates, including warehouse staff, drivers, and frontline leaders
- Enhanced the growth and development of employees and leaders by providing personalized coaching and constructive performance feedback, fostering a culture of continuous improvement and professional advancement
- Turned around inventory accuracy, improving cycle count performance from a historical 60-70% average to a sustained 99% accuracy rate
Branch Operations Manager
US AutoForce
Sacramento, CA
01.2021 - 09.2021
- Managed full warehouse and branch operations, including inventory, transportation, customer service, and personnel.
- Oversaw routing operations for 30 total delivery routes, including 18 AM routes and 12 PM routes, ensuring on-time delivery and service coverage.
- Consistently achieved and upheld safety scores in the 90%, demonstrating a strong commitment to maintaining high safety standards
- Maintained 99% cycle count accuracy, ensuring strong inventory control and operational reliability
- Led a 6 million annual revenue branch, overseeing day-to-day operations, service execution, and financial performance
- Managed and developed a workforce of 50 associates, including warehouse staff, drivers, and frontline leaders.
- Led team training initiatives, improving staff performance and operational knowledge.
Warehouse Supervisor
US AutoForce
Fresno, CA
06.2019 - 12.2020
- Supervised warehouse associates across receiving, loading, shipping, and return operations.
- Conducted interviews, hiring, onboarding, and training of warehouse staff.
- Supported safety programs to maintain compliance and a safe work environment.
- Led team meetings to communicate policies, procedures, and productivity standards.
- Ensured effective customer service and communication.
- Oversaw receiving accuracy, loading efficiency, return processing, and warranty documentation.
- Operated material handling equipment and served as a backup delivery driver as needed.
Warehouse Lead
US AutoForce
Fresno, CA
07.2018 - 06.2019
- Coordinated inbound container schedules and dock assignments.
- Managed expected receipts and ensured accurate scanning and pallet put-away.
- Reconciled receiving documentation with bills of lading.
- Performed receipt of audits and reported inventory discrepancies.
- Monitored inbound and outbound warehouse traffic.
- Supported shipping documentation and inventory control processes.
Warehouse Operator
American Tire Distribution
11.2016 - 06.2018
- Loaded and unloaded delivery trucks, safely handling heavy and oversized products.
- Organized warehouse stock by product line to optimize storage and flow.
- Assisted with facility maintenance, housekeeping, and daily warehouse close-out tasks.
- Reported damaged, outdated, or discrepant inventory.
- Picked, staged, and verified orders for accurate shipment.
- Operated forklifts, pallet jacks, and order pickers safely.
- Supported periodic inventory counts and administrative paperwork.
Education
High School Diploma -
Washington Union High School
Fresno, CA06-2011
Skills
- Branch & Warehouse Operations
- Safety & Regulatory Compliance
- Team Leadership & Development
- Inventory & Transportation Management
- Budgeting & Expense Control
- Process Improvement
- Workforce Planning
- Cross-Functional Collaboration
Timeline
Branch Operations Manager
US AutoForce
04.2024 - Current
Branch Operations Manager
US AutoForce
09.2021 - 04.2024
Branch Operations Manager
US AutoForce
01.2021 - 09.2021
Warehouse Supervisor
US AutoForce
06.2019 - 12.2020
Warehouse Lead
US AutoForce
07.2018 - 06.2019
Warehouse Operator
American Tire Distribution
11.2016 - 06.2018
High School Diploma -
Washington Union High School