Christopher Garcia

*Utilized Breezeway, Besty AI, and Excel spreadsheets to manage daily operations.

*Scheduled third-party maintenance tasks to ensure timely service completion.

*Communicate with guests through calls or Besty AI platform for updates.

*Tracked work orders from initiation to completion using spreadsheets.

*Maintained regular updates for property managers regarding property issues.

• Coordinating and rescheduling work orders for maintenance and repairs.
• Keeping relevant parties updated throughout the work order process, including guests and property managers.

Schedule 3rd party requests for urgent matters

• Answer phone calls from vendors or property managers to update them on a work order.
• using sales force and excel to complete daily tasks

• Issued parking citations to enforce parking regulations.
• answer general questions to customer about the parking app or info about the area
• help walkthrough them on the parking app to make sure they pay with a peace of mind especially for older people.

• Triaged service requests and initiated dispatch of appropriate responders.
• Operated radio, telephone and computer equipment at emergency response centers.
• Helped first responders understand situations and potential dangers by fully documenting available information.
• Prioritized situations based on current injuries, weapons involved and potential for further danger.
• Determined necessary response to callers based on situational details, dispatching appropriate services.
• Using my first language (Spanish) to assist the community with their needs
• Gathered information from caller to determine type of assistance required.

• Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
• Ensured speed of service for all food orders while minimizing errors and complaints.
• Delivered food items to tables ensuring each restaurant patron received correct order.
• Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
• Trained and mentored newly hired employees to explain process flow and safety procedures.
• Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
• Made sure that i used safety procedures by setting up and breaking down beach bonfire for the guest.
• Changed my gloves every 15 minutes too keep the environment safe.
• Built strong relationships with customers through positive attitude and attentive response.

• Provided excellent customer service by greeting customers and ensuring orders were fulfilled to meet expectations.
• Took orders, prepared meals and collected payments.
• Maintained fast speed of service, especially during rush times.
• Operated cash register to record all transactions accurately and efficiently.
• Assisted customers regularly with use of second language
• Did additional jobs while closing to provide my fellow coworkers a refreshing start the next day.
• Showed up in time of need on off days to help.