Overview
Work History
Education
Skills
Timeline
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Chris Grundstrom

Spring,TX

Overview

9
9
years of professional experience

Work History

Operations Manager

Fedex
10.2022 - Current

Responsible for unloading and loading thousands of packages nightly by directing a team of package handlers to needed position.

Opening and closing trailers timely to ensure maximum productivity.

Holding team members accountable for performance and attendance related conduct.

Engaging to maintain strong relationships and encourage a successful operation.


Operations Administrator

Fedex
10.2017 - 10.2022

Processing all packages with needs such as;


Hazmat

International Shipments

Address Corrections

Return to Sender

Damages

Missing Packages


Also communicating with drivers and contractors to improve service and timely correspondence with shippers and recipients, as well as many Customer service duties such as assisting customers visiting to search for a package.


Customer Service Representative

NAPA Auto Parts - Genuine Parts
06.2015 - 10.2019

Assisting employees at more than 150 area NAPA stores with;


Special Orders

Returns

Locating parcels

Ensuring correct rebates

Sending / Receiving daily mail


As well as processing and balancing daily cash journals for local stores, and receiving checks from jobbers and making deposits. This includes COD jobbers needing to pay daily, keeping an up to date log on their status while communicating daily.

Package Handler

Fedex
06.2015 - 10.2017

Loading and unloading packages through a sorting system accurately and efficiently.

Notifying management of any possible safety hazards to prevent possible injuries.

Working with others well to get the job done efficiently.

Education

High School Diploma -

ACHS Camarillo High School
Camarillo
05.2001 -

Skills

JD Edwards from Fedex, NAPA, and previous employment

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Timeline

Operations Manager

Fedex
10.2022 - Current

Operations Administrator

Fedex
10.2017 - 10.2022

Customer Service Representative

NAPA Auto Parts - Genuine Parts
06.2015 - 10.2019

Package Handler

Fedex
06.2015 - 10.2017

High School Diploma -

ACHS Camarillo High School
05.2001 -
Chris Grundstrom