Overview
Work History
Education
Timeline
Generic

CHRIS HA

Anaheim,CA

Overview

3
3
years of professional experience

Work History

Dispatcher

LAFT
, CA
12.2020 - 12.2023
  • Received and dispatched calls for emergency services.
  • Updated records of driver locations, delays, and cancellations.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Assigned drivers to appropriate routes based on customer needs.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
  • Developed strategies for improving efficiency within the dispatch department.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Managed daily delivery and work schedules to maximize coverage.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.

Education

Associate of Arts - PSYCHOLOGY

Fullerton College
Fullerton, CA
12-2018

Timeline

Dispatcher

LAFT
12.2020 - 12.2023

Associate of Arts - PSYCHOLOGY

Fullerton College

Similar Profiles

CREATE PROFILE
CHRIS HA