Patience Mulkey
Liberty,TX
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dispatcher
Harris County Precinct 4
11.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Maintained updated and detailed records of calls in physical and electronic database.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Streamlined communication between dispatch and field units, reducing misunderstandings and errors.
team member
Walmart
- Unload trucks
- Downstack pallets
- Vispick
- One touch and processing
- Stocking
Whataburger
Team Members
03.2022 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sandwich Artist
Subway
08.2020 - 07.2020
- Operated cash register
- Built sandwiches
- Restocked supplies
- Sanitized and kept area clean
- Prepped food such as bread, vegetables, meat, etc
Crew member
Mercygate Coffee shop
08.2019 - Current
- Operate cash register
- Take beverage orders
- Prep drinks
- Restock supplies
- Wash dishes
- Customer service( listen to complaints ands fix them)
Education
High school diploma - undefined
Barbers Hill High school
Mont Belvieu, TX05.2021
Skills
- Work fast-paced
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Task prioritization
- Adaptability and flexibility
- Verbal and written communication
- Multitasking Abilities
LANGUAGES
English
Sign Language
Certification
- CPR/AED Certification
- Telecommunications license
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dispatcher
Harris County Precinct 4
11.2023 - Current
Whataburger
Team Members
03.2022 - 06.2022
Sandwich Artist
Subway
08.2020 - 07.2020
Crew member
Mercygate Coffee shop
08.2019 - Current
team member
Walmart
High school diploma - undefined
Barbers Hill High school
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