Summary
Overview
Work History
Education
Skills
Timeline
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Chris Hein

Santa Barbara,CA

Summary

Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with sourcing ingredients, controlling budgets and boosting restaurant profiles. Conversational English skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience
1
1
Language

Work History

Customer Service Representative

AFC Franchise
02.2023 - 04.2024
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded proactively and positively to rapid change.
  • Maintained up-to-date knowledge of product and service changes.

Sushi Chef

AFC Franchise
09.2021 - 04.2024
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Maintained well-organized mise en place to keep work consistent.
  • Supported restaurant growth by developing innovative new sushi roll recipes that garnered positive reviews from patrons.
  • Maintained high-quality standards for ingredients by sourcing fresh, sustainable seafood from local suppliers.

Education

High School Diploma -

BEHS NO.2
YANGON

Skills

Food Stock and Supply Management

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Timeline

Customer Service Representative

AFC Franchise
02.2023 - 04.2024

Sushi Chef

AFC Franchise
09.2021 - 04.2024

High School Diploma -

BEHS NO.2

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Chris Hein