Chris Howard
SANJOSE,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
34
34
years of professional experience
Work History
Personal Training
Own Business
01.2014 - Current
- Managed scheduling and logistics for personal training appointments, ensuring seamless coordination between clients, trainers, and gym resources.
- Consistently met or exceeded monthly revenue targets through effective sales strategies of personal training packages.
- Streamlined scheduling processes for personal training appointments, increasing efficiency and reducing conflicts.
- Delivered high-quality personal training sessions resulting in increased client satisfaction rates.
Retail Sales Associate
Staples
10.2010 - 12.2013
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Sales Associate
24 Hour Fitness
04.2002 - 09.2008
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Home Depot
06.1995 - 12.2001
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Retail Sales Associate
Target
10.1992 - 06.1995
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Business Administration And Management
DeAnza
CupertinoSkills
- Personal training
- Personal training regimens
- Customer service
- Problem-solving
- Customer engagement
- Teamwork
- Goal oriented
- Point of sale systems
Timeline
Personal Training
Own Business
01.2014 - Current
Retail Sales Associate
Staples
10.2010 - 12.2013
Sales Associate
24 Hour Fitness
04.2002 - 09.2008
Sales Associate
Home Depot
06.1995 - 12.2001
Retail Sales Associate
Target
10.1992 - 06.1995
Business Administration And Management
DeAnza