Chris Hultberg
System Administrator
Jacksonville,TX
Summary
Highly accomplished Strategic Information Technology Manager with a proven track record in infrastructure management, security planning, and daily operations. As a forward-thinking and strategic leader, I possess extensive expertise in Network Administration and Technical Support cultivated over a successful tenure of more than ten years. My reputation is built on delivering cost-effective system enhancements, optimizing operational workflows, and fostering a positive leadership culture. Proficient in driving efficiency and effectiveness through the implementation and support of strategic IT plans. I am deeply passionate about bridging the gap between technical requirements and innovative business solutions.
Overview
4
4
years of post-secondary education
13
13
years of professional experience
Work History
Director Of Information Technology
Jacksonville College
Jacksonville, TX
11.2020 - Current
- Research, plan and install new VoIP phone system.
- Upgrade, install, configure and manage 25 Cisco switches.
- Convert and build new Mesh WiFi network.
- Build and develop custom software to streamline systems and processes.
- Manage 100% of the technical support through a new help desk system.
- Ensure network security and connectivity.
- Build custom website including apps that communicate via API.
- Manage Azure, Active Directory and all remote access and security.
- Install, configure and manage firewall (Palo Alto).
- Build and maintain back-up system for 5 on prem servers as well as 10+ virtual machines.
Chief Information Officer
Genus Family, LLC
, TX
01.2018 - 08.2022
- Devised and wrote corporate technology procedures, modifying security policies for each worker level.
- Trained staff members on computer use and updated systems.
- Tracked departmental expenditures, project schedules and team performance and progress.
- Assessed business requirements to forecast annual budgetary operational costs.
- Groomed team talents through robust professional development program and training opportunities.
- Reported monthly to senior executive team on budget, initiatives and upcoming projects.
Chief Executive Officer
Ez IT Solutions
, TX
01.2015 - 06.2020
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
Chief Information Officer
Applebee's
, TX
09.2013 - 01.2016
- Develop and implement technical application support and information technology policies and procedures that advance investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Develop, track and control information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Deploy, monitor and maintain system installation, upgrades, network integrations, disaster recovery and back-up solutions.
- Analyze, process, and document systems and processes to ensure we adhere to regulatory guidance.
- Foster positive working environment that encourages innovation, collaboration and accountability with faculty, staff and students.
- Perform regular audits of infrastructure and applications.
- Analyze network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Identify computer hardware, software and network system issues by performing troubleshooting techniques and implementing solutions.
Education
High School Diploma -
Cloverdale High School
Cloverdale, CA 08.1998 - 06.2002
No Degree - Computer Science And Programming
American River College
Sacramento, CA 05.2001 -
Skills
- Teamwork and Collaboration
Critical Thinking
Azure
AWS
Virtualization
DevOps
Network & Application Security
Routing & Switching
Technical Support
Project Management
Timeline
Director Of Information Technology
Jacksonville College
11.2020 - Current
Chief Information Officer
Genus Family, LLC
01.2018 - 08.2022
Chief Executive Officer
Ez IT Solutions
01.2015 - 06.2020
Chief Information Officer
Applebee's
09.2013 - 01.2016
No Degree - Computer Science And Programming
American River College
05.2001 -
High School Diploma -
Cloverdale High School
08.1998 - 06.2002