Christopher Huynh
Elmira,NY
Summary
"Versatile professional with a background in customer service, healthcare management, and experience in the retail industry. Holds a Bachelor of Science degree in Clinical Health Studies from Ithaca College and currently finishing up on a Master of Science degree in Health Informatics from the University of Scranton, combining clinical expertise with informatics proficiency to enhance operational effectiveness and elevate patient care standards.
Overview
8
8
years of professional experience
Work History
Prior Authorization Representative
Arnot Ogden Medical Center
2023.08 - Current
- Obtain and review insurance authorizations for cancer treatments, including chemotherapy, radiation therapy, and surgeries, ensuring all necessary documentation is complete and accurate.
- Communicate with insurance companies, healthcare providers, and patients to gather required information and documentation for prior authorization submissions.
- Prepare and submit prior authorization requests to insurance companies in a timely manner, following specific guidelines and protocols.
- Maintain accurate records of prior authorization requests, approvals, denials, and appeals in electronic health records (EHR) systems.
Barista
Starbucks
2021.11 - 2023.08
- Promotes the culture, value, and missions of Starbucks
- Provides excellent customer service to all guests
- Able to work under pressure and always maintains a calm demeanor
- Maintains the store and anticipates the customer’s needs
- Someone who always arrives at their shift on time and maintains a consistent attendance
- Able to work flexible hours that include early mornings, evenings, weekends, nights, and possible holidays
- Is a great multi-tasker and able to perform many different tasks within the store during each shift
- Prepares beverages, food products, and handles cash.
Nail Technician
Lovely Nails
2016.05 - 2021.08
- Always maintained a clean and sanitary work environment
- Aimed to provide clients with the best customer service possible
- Utilized advanced technical skills to achieve beautiful manicures and pedicures
- Performed Nail and Hand Rejuvenation treatments.
Lead
Old Navy
2021.01 - 2021.05
- Responsible for maintaining product that was assigned to me
- Maintaining the product I helped the Old Navy customers in any way I could
- Provided friendly and courteous service
- Multitasked when dealing with multiple customers
- Greeted and assisted customers with finding items within the store
- Operated the telephone switchboard by answering and directing calls throughout the store.
Education
Master of Science - Health Informatics
University of Scranton
Scranton12.2024
Bachelor of Science - Clinical Health Studies
Ithaca College
Ithaca, NY05.2023
Skills
- Client Service
- Workflow Management
- Medical Coding
- Process Control
- Microsoft Office
- Python
Websites
References
- Amber Olsen, Elmira, NY, General Manager at Starbucks, (607) 368-1035
- Susan Steadle, Elmira, NY, Senior Director of Care Coordination at Arnot Ogden Medical Center, (607)-731-5901
Timeline
Prior Authorization Representative
Arnot Ogden Medical Center
2023.08 - Current
Barista
Starbucks
2021.11 - 2023.08
Lead
Old Navy
2021.01 - 2021.05
Nail Technician
Lovely Nails
2016.05 - 2021.08
Master of Science - Health Informatics
University of Scranton
Bachelor of Science - Clinical Health Studies
Ithaca College
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