Chris J. Kyriakopoulos
Summary
Dynamic leader in global credit, collections and accounts receivable management, recognized for driving significant improvements in cash flow and DSO reduction. Expert in implementing automation and AI solutions to enhance order to cash processes, enabling swift decision-making and risk mitigation. Cultivates high-performing teams, enhancing operational efficiency and customer satisfaction across international markets. Successful at negotiating and conversing with all levels of management in the business. Most importantly, passionate about job duties and completing them with integrity and conviction.
Certified International Credit Professional (CICP) and Lean Six Sigma Green Belt, focused on transforming credit into a strategic business partner that enables growth and protects cash flow.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Global Credit Manager
Palo Alto Networks
Plano, TX
06.2025 - Current
- Evaluated customer creditworthiness, set credit limits, and managed exposure to mitigate risk in international markets.
- Developed and implemented credit policies alongside advanced scoring models and portfolio monitoring.
- Modernized global credit functions by automating processes and utilizing AI-enabled customer scoring.
- Led global credit trade and captive finance teams across North America, EMEA, and India.
- Partnered with sales, finance, legal, and treasury teams to facilitate complex transactions.
- Negotiated credit terms with customers to optimize financial outcomes.
- Established strong relationships with credit vendors to improve service delivery and responsiveness.
- Supported large-scale M&A integrations, ensuring seamless speed-to-market and continuity in credit decisioning.
National Credit Risk Manager, North America
Robert Half International
San Ramon, CA
10.2017 - 06.2025
- Managed credit analysts to reduce past due DSO and decrease bad debt.
- Performed financial health assessments for clients, identifying risk in challenged accounts.
- Created and maintained custom automated scoring models for customer evaluation.
- Ensured adherence to SOX ethics and internal company policies.
- Streamlined workflows through cross-functional process improvements, resulting in greater efficiency.
- Set departmental goals and strategic staffing plans, overseeing training and development.
- Led project for financial scorecard design, enabling rapid customer scoring.
- Partnered with technology to automate credit trade data processes, improving data accuracy and speed.
Credit Manager
Globaltranz Enterprises
Scottsdale, AZ
10.2015 - 10.2017
- Led team responsible for credit collections and cash application for $50 to $60 million portfolio of 10,000 active customers.
- Designed and implemented credit review processes using financial tools to enhance customer analysis.
- Created formal credit files and established review dates for ongoing assessment.
- Evaluated financial research tools and established implementation standards.
- Standardized best practices to improve operational efficiency and promote employee self-sufficiency.
- Collaborated cross-functionally to define and implement process solutions that enhanced overall customer experience.
- Integrated sustainable business strategies with measurement and reporting to support advocacy policies.
- Designed and executed a successful sustainability program, driving organizational commitment.
Corporate Credit Analyst
Roche Diagnostics
Indianapolis, IN
10.2007 - 01.2015
- Analyzed financial statements to establish credit limits for $300 million accounts receivable portfolio.
- Qualified and approved customers within assigned delegation of authority.
- Supported sales department with management reporting activities, ensuring compliance with corporate credit standards.
- Collaborated with customers and sales to streamline processes, enhancing target achievement.
- Participated in internal controls over financial reporting (ICFR) for two years, strengthening financial integrity.
District Credit Manager
Shelter Distribution
Indianapolis, IN
07.2006 - 10.2007
- Managed credit extension and collections for $20 million portfolio across several branches.
- Cultivated relationships with key accounts, ensuring on-time payments and reducing delinquency risk.
- Coordinated third-party and legal actions to recover funds from delinquent accounts, enhancing overall collections process.
- Led collection activities in collaboration with executive management and sales staff.
- Conducted monthly reviews with branch managers to align on financial goals.
- Managed customer bankruptcy processes, negotiating vendor agreements and securing preference waivers to protect company interests.
Education
Master of Science Degree - Sustainability Leadership
Arizona State University
Tempe, AZBachelor of Science Degree - Organizational Leadership
Indiana Institute of Technology
Ft. Wayne, INSkills
- Negotiation skills
- Process improvement
- Strategic planning
- Certified Gemini prompt master
- Risk assessment
- Financial forecasting
- Data analysis
- Credit analysis
- Cross-functional collaboration
- Vendor relationship management
- Excellent communication
- Merger and acquisition
Cloud Ecosystems
- AWS
- Azure
- Google Cloud
Certification
- Certified International Credit Professional (CICP)
- Lean Six Sigma Green Belt
- Certified Gemini Prompt Master
Software Systems
- Microsoft 365
- Google Workplace
Credit Vendors
- CreditRiskMonitor
- D&B
- Creditsafe
- Moody's
- S&P
- Fitch
- Experian
- Equifax
Systems
- SAP S/4HANA
- GetPaid
- Salesforce
- PeopleSoft
Accomplishments
- Globaltranz Leadership Award
- President’s Lifetime Achievement Award
Timeline
Global Credit Manager
Palo Alto Networks
06.2025 - Current
National Credit Risk Manager, North America
Robert Half International
10.2017 - 06.2025
Credit Manager
Globaltranz Enterprises
10.2015 - 10.2017
Corporate Credit Analyst
Roche Diagnostics
10.2007 - 01.2015
District Credit Manager
Shelter Distribution
07.2006 - 10.2007
Master of Science Degree - Sustainability Leadership
Arizona State University
Bachelor of Science Degree - Organizational Leadership
Indiana Institute of Technology