Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Johnson

Jacksonville Beach,FL

Summary

Seasoned Project Manager with a proven track record at JAX HVAC, showcasing exceptional skills in project tracking and cross-functional collaboration. Achieved over 45% closing rate in sales, demonstrating unparalleled customer relations and workforce training abilities. Excelled in commercial construction, ensuring projects met stringent deadlines and quality standards without compromising safety.

Overview

18
18
years of professional experience

Work History

Project Manager

JAX HVAC
03.2024 - Current
  • Identified plans and resources required to meet project goals and objectives.
  • Planned, designed, and scheduled phases for large commerical projects.
  • Provided detailed project status updates to stakeholders and executive management.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Managed projects from procurement to commission.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Monitored project progress, identified risks and took corrective action as needed.

HVAC-R Service Technician

Global Heating & Air Conditioning
03.2022 - 03.2024
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.

Comfort Advisor

Charlie's Tropic Heating and Air
03.2017 - 03.2022
  • Engaged customers with friendly conversation to uncover needs and build trust.
  • Employed required company scripts and personal expertise to make consistent sales.
  • Maintained closing rate over 45% with dedicated prospecting and exceptional customer relations skills.
  • Worked with commercial clients to assess current systems and needs and build advantageous proposals.
  • Managed paperwork with high accuracy, preparing strong proposals and obtaining necessary signatures for work to proceed.
  • Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Networked at events and by phone to expand business profits and revenues.
  • Built strong referral pipeline from satisfied customers and reached out promptly to prospects.

Field Supervisor

Air Flow Designs
03.2015 - 03.2017
  • Investigated issues and developed effective solutions.
  • Evaluated performance and progress, and made proactive adjustments.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Met with customers to resolve issues and build productive relationships.

Install Supervisor

Ocean State Heating and Air Conditioning
03.2007 - 03.2015
  • Utilized Field Edge to maintain and update customer information, repair logs and inventory.
  • Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
  • Conducted periodic maintenance inspections as stated by contract or customer.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Managed efficient teams of up to 20 employees.

Education

No Degree - Culinary Arts

FSCJ
Jacksonville, FL

High School Diploma -

Fletcher High School
Neptune Beach, FL
01-2021

Skills

  • Project tracking
  • Work flow planning
  • Commercial construction experience
  • Document management
  • Customer relations
  • Safety protocol
  • Planning and scheduling
  • Processes and procedures
  • System design
  • Blueprint interpretation

Timeline

Project Manager

JAX HVAC
03.2024 - Current

HVAC-R Service Technician

Global Heating & Air Conditioning
03.2022 - 03.2024

Comfort Advisor

Charlie's Tropic Heating and Air
03.2017 - 03.2022

Field Supervisor

Air Flow Designs
03.2015 - 03.2017

Install Supervisor

Ocean State Heating and Air Conditioning
03.2007 - 03.2015

No Degree - Culinary Arts

FSCJ

High School Diploma -

Fletcher High School

Similar Profiles

CREATE PROFILE
Chris Johnson