Chris Jones
Owatonna,MN
Summary
I am a motivated self starter who has a career of excellence in customer service, and Management, driven by an entrepreneurial spirit, and looking for a new career challenge. Upbeat, customer-focused Sales Associate with 30 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
33
33
years of professional experience
Work History
Home Depot Call Center Sales Consultant
Home Depot
Owatonna, MN
07.2020 - Current
- My duties include servicing customers with their flooring quote projects. On a daily basis i make outbound calls, and receive incoming calls, helping customers with quote reviews, quote building, and any questions, or objections, up to closing the sale.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Provided detailed product information to customers, including features, prices, and availability.
Home Depot Measure Technician
Home Depot
Owatonna, MN
10.2001 - 07.2020
- I was responsible for 2 different markets, traveling daily to different areas, and measuring up plans for customer flooring projects. The plans would be send back to the calculations team, and a quote would be built based on my calculations at the job site.
- Ensured that all safety protocols were followed while performing measurements with precision tools.
- Provided training to new technicians on proper use of measuring instruments.
TGI Friday's General Manager
TGI Friday's Restuarant
Rochester, MN
10.1995 - 10.2001
- I oversaw the daily operations of about 70 employees, 5 restaurant managers, and 3 supervisors. My duties included adhering to all company SOP's, and corporate procedures, as well as staffing, liquor cost, food cost, promotions, inventory, and disciplinary actions.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Maintained a safe working environment by conducting regular inspections, enforcing safety regulations, and responding promptly to any hazards or accidents.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Director of Bar and Restaurant Operations
Radisson Hotels, LLC
Rochester, MN
08.1990 - 09.1995
- I oversaw the daily operations of 2 restaurants and 3 bars, about 60 employees, 3 managers, and 3 supervisors. My daily duties revolved around hiring, food cost, liquor cost, inventory, safety protocols, ordering, and disciplinary action.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Education
Some College (No Degree) - Business Management
Saint Cloud State University
Saint Cloud, MNSome College (No Degree) - Business Managment
Rochester Community And Technical College
Rochester, MNSkills
- Top notch Customer Service
- Time Management
- Closing Techniques
- Customer Relationship Management
- Sales Strategies
- Product and Service Knowledge
Accomplishments
- 3 employee of the month awards, 3 manager of the quarter awards, manager of the year award, 3-4 Diamond awards, 3 AAA awards, 8 Homer awards, 5,000 jobs measured without a chargeback as a technician.
Timeline
Home Depot Call Center Sales Consultant
Home Depot
07.2020 - Current
Home Depot Measure Technician
Home Depot
10.2001 - 07.2020
TGI Friday's General Manager
TGI Friday's Restuarant
10.1995 - 10.2001
Director of Bar and Restaurant Operations
Radisson Hotels, LLC
08.1990 - 09.1995
Some College (No Degree) - Business Management
Saint Cloud State University
Some College (No Degree) - Business Managment
Rochester Community And Technical College
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Abigail KirklandAbigail Kirkland
Case Manager at Federated Mutual InsuranceCase Manager at Federated Mutual Insurance