Chris Keidel
Summary
Collaborative leader with a dedication to partnering with associates to achieve goals and promote engaged, empowered work culture. Documented strengths in building and maintaining teams with diverse range in a fast-paced setting.
Overview
17
17
years of professional experience
Work History
Outbound/ Problem Solver Associate
Amazon.com Fulfillment Center
Alton, IL
01.2017 - Current
- Investigate and resolved problems and complaints quickly.
- Meet or exceed recommended packing, re-binning, induction rates
- Respond proactively and positively to rapid change.
- Prompt service and willingness to work additional hours to prioritize customer needs.
Business Owner/Operator
Bottle & Barrel
Alton, IL
01.2017 - 03.2020
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
Business Owner/Operator
Big Muddy Pub
Alton, IL
08.2011 - 12.2016
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
Business Owner
Ragin Cagin Piano Bar
Alton, IL
01.2009 - 12.2011
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Education
Associate of Applied Science - CAD Technology
ITT Technical Institute
Earth City, MO06.1992
Skills
- Upselling Products and Services
- Data Entry and Maintenance
- Customer Data Confidentiality
- Responding to Difficult Customers
- Verbal and Written Communication
- Building Customer Trust and Loyalty
Timeline
Outbound/ Problem Solver Associate
Amazon.com Fulfillment Center
01.2017 - Current
Business Owner/Operator
Bottle & Barrel
01.2017 - 03.2020
Business Owner/Operator
Big Muddy Pub
08.2011 - 12.2016
Business Owner
Ragin Cagin Piano Bar
01.2009 - 12.2011
Associate of Applied Science - CAD Technology
ITT Technical Institute