Summary
Overview
Work History
Education
Skills
Certification
Adjacent Skills
Timeline
Chris Knotts

Chris Knotts

Hillsborough,NC

Summary

Innovative Learning Product Leader with over 8 years of expertise in pioneering digital learning solutions and engaging educational content across diverse platforms. Designer and production leader of compelling learning experiences that drive user engagement and knowledge sharing. Skilled in applying advanced tech and rich UX, including generative AI, to enhance the learning journey. Results-oriented profit champion with expertise managing cross-functional projects, and fostering dynamic online communities. Proven success in transforming ideas into impactful educational programs that resonate with a global audience.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Digital Learning Strategy & Product Consultant

Independent Contractor
11.2023 - Current
  • Help learning and training companies develop new products, refine business strategy, and use new instructional design tools and techniques
  • Develop and teach training classes on emergent technology tools scoring learner NPS scores of 10/10 for clients like SoftEd and O’Reilly, focused on application of generative AI in projects, product management, and other enterprise roles.

Learning Product Director

Cprime
09.2019 - 11.2023
  • Product manager for Cprime's global learning practice, overseeing a 300+ course catalog and a $14M annual P&L
  • Led team of direct reports responsible for digital content creation, new topic development, and client enablement
  • Created new client education products and partner enablement programs
  • Championed innovative learning programs and operational processes, achieving 38% increase in NPS learner scores for Department of Defense's AI/Tech education pilot program and securing key accounts such as Apple and Prudential Insurance.

Product Manager, Learning & Innovation

Cprime
04.2014 - 09.2019
  • Led development and market launch of 80+ emergent tech training programs, aligning with strategic business objectives and contributing $16M in new revenue.
  • Generated $16M in new product revenue related to learning services, marking substantial financial growth and backfilling aging product performance.
  • Built and led go-to-market teams for new training products.
  • Established and nurtured strategic partnerships, including GitLab’s inaugural training partner program.
  • Created IT industry's first for-profit DevOps team training program to award ICA-FDO DevOps certification.

Creative Director

American Society of Professional Education (ASPE)
03.2011 - 04.2014
  • Led creative direction for technical and professional development education products, increasing brand engagement by 30% through innovative marketing and visual storytelling
  • Managed team of designers, video producers and animators to create impactful education content, enterprise marketing campaigns, and engagement strategies.

Education

BA - Design And Visual Communications

East Carolina University, Greenville, NC

Skills

  • Learning & Development Leadership
  • Program & Project Management
  • Instructional Design & Organizational Development
  • Strategic HR Initiatives & Change Management
  • Multimedia & Digital Content Strategy
  • Education Product Management
  • SME Collaboration & Content Development
  • Multimedia Production
  • Learning Management Systems (LMS)
  • Agile & Lean Methodologies
  • Data-Driven Analysis
  • Executive Relationships & Communication

Certification

  • Certified Agile Coach, ICAgile
  • Enterprise Design Thinking Practitioner, IBM
  • Generative AI for Project Managers, PMI
  • Project Management Professional (PMP), PMI

Adjacent Skills

  • Branding
  • Adobe Products
  • Lean Testing
  • Project/Kanban/Office Productivity Tools
  • Classroom & Online Labs
  • Expert Communicator & Public Speaker
  • Employee Development & Mentoring
  • Interviewing, Prototyping, Ideation
  • Continuous Improvement

Timeline

Digital Learning Strategy & Product Consultant - Independent Contractor
11.2023 - Current
Learning Product Director - Cprime
09.2019 - 11.2023
Product Manager, Learning & Innovation - Cprime
04.2014 - 09.2019
Creative Director - American Society of Professional Education (ASPE)
03.2011 - 04.2014
East Carolina University - BA, Design And Visual Communications

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Chris Knotts