Chris Lane
Silvis
Summary
Dynamic delivery driver with a proven track record at FedEx, recognized for enhancing customer satisfaction through timely and accurate deliveries. Skilled in route optimization and problem-solving, I consistently maintained a clean vehicle and fostered strong client relationships, ensuring dependable service and repeat business.
Overview
3
3
years of professional experience
Work History
Delivery Driver
FedEx
10.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained strong relationships with clients through proactive communication and personalized service.
Merchandiser
Keurig Dr. Pepper
08.2022 - 08.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
Delivery Driver
Aarons Furniture Store
02.2022 - 08.2022
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Maintained clean and safe vehicle, contributing to positive image of company.
Education
Block High School
Jonesville, LASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
- Problem-solving
- Loading and unloading
- Time management skills
- Order picking and processing
- Stocking and inventory
- Shipping and packaging
Timeline
Delivery Driver
FedEx
10.2023 - Current
Merchandiser
Keurig Dr. Pepper
08.2022 - 08.2023
Delivery Driver
Aarons Furniture Store
02.2022 - 08.2022
Block High School
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