Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Larzelere

Rochester,NY

Summary

Dynamic sales representative with over 20 years of experience in cultivating client relationships and providing exceptional customer service. Expertise in contract negotiation and effective presentation skills, committed to delivering tailored solutions that meet client needs and drive business results.

Overview

24
24
years of professional experience

Work History

Sales Representative

G and G Window Repair
Rush, NY
11.2014 - Current
  • Cultivated relationships with clients to enhance customer satisfaction and loyalty.
  • Conducted product demonstrations, showcasing features and benefits of window repair services.
  • Developed tailored solutions to meet client needs, increasing sales opportunities.
  • Provided ongoing support to customers post-sale, ensuring high service quality and retention
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Sales Consultant

Comfort Windows and Doors
Rochester, NY
02.2013 - 11.2014
  • Developed tailored sales strategies to meet client needs and promote product benefits.
  • Conducted comprehensive product presentations to educate clients on features and advantages.
  • Collaborated with installation teams to ensure seamless service delivery and customer satisfaction.
  • Analyzed market trends to identify opportunities for expanding customer base and increasing sales.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Provided sales and customer service assistance to walk-in traffic

Installation Manager

G and G Window Repair
Rush, NY
06.2002 - 12.2012
  • Oversaw installation processes for window repair projects, ensuring adherence to safety standards.
  • Managed scheduling and coordination of installation teams to optimize workflow efficiency.
  • Trained and mentored new technicians on best practices and installation techniques.
  • Developed and implemented process improvements to enhance installation quality and reduce errors

Education

High School Diploma -

East Ridge High School
Rochester, NY
1999

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Presentation skills
  • Contract negotiation
  • Upselling and cross selling
  • Objection handling
  • Time management
  • Value-based selling

Timeline

Sales Representative

G and G Window Repair
11.2014 - Current

Sales Consultant

Comfort Windows and Doors
02.2013 - 11.2014

Installation Manager

G and G Window Repair
06.2002 - 12.2012

High School Diploma -

East Ridge High School
Chris Larzelere