Chris Le
LAWRENCEVILLE,GA
Summary
Proven in delivering exceptional customer service and cash management at Sweet Hut Bakery & Cafe, I excel in fostering customer loyalty and streamlining daily operations. My abilities, including adeptly handling high-pressure situations, maintaining safety protocols, and ensuring smooth operational flow, are a testament to my dedication. Additionally, my experience in restocking shelves and promoting sales item has helped drive revenue growth. With two years of experience working as a cashier assistant as well as a restaurant waiter, I am known for my work ethic and commitment to upholding high standards of service and operational excellence.
Overview
2
2
years of professional experience
Work History
Cashier Assistant
Sweet Hut Bakery & Cafe
2024.01 - Current
- Met customer needs through polite, friendly, and attentive service.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated flexibility by working various shifts, including weekends, holidays, or evenings when required.
- Responded promptly to requests for assistance, spills, and customer inquiries.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balan
Restaurant Waiter
Pho Saigon Restaurant
2022.11 - 2023.12
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Education
High School Diploma -
Abraham Lincoln High School
Philadelphia, PA06.2023
Skills
- Customer Service
- Upselling
- Teamwork and Collaboration
- Patience and Empathy
- Cleaning and sanitizing
- Product restocking
- Cash handling and management
- Basic Math
- Flexible Schedule
- Critical Thinking
Languages
Vietnamese
Full Professional
English
Native or Bilingual
Timeline
Cashier Assistant
Sweet Hut Bakery & Cafe
2024.01 - Current
Restaurant Waiter
Pho Saigon Restaurant
2022.11 - 2023.12
High School Diploma -
Abraham Lincoln High School
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