Chris Lugo
Orlando,FL
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Athlete Sales Associate
Nike Clearance Store
09.2021 - 08.2023
- Communicated merchandise needs, pricing concerns and operations problems to management for problem resolution.
- Complied with loss prevention standards and audit requirements to support retail operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Ramp Agent
Airport Terminal Services Inc
04.2021 - 05.2021
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Supervisor
Top Dog Car Wash
09.2019 - 04.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
High School Diploma -
Lake Nona High School
Orlando, FL05.2019
Skills
- Apparel Knowledge
- Sales Contracts
- Department Recovery
- Effective Customer Communication
- Team Cooperation
- Professional Relationships
- Sales Floor Cleaning
Timeline
Athlete Sales Associate
Nike Clearance Store
09.2021 - 08.2023
Ramp Agent
Airport Terminal Services Inc
04.2021 - 05.2021
Supervisor
Top Dog Car Wash
09.2019 - 04.2021
High School Diploma -
Lake Nona High School
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