Chris Malek
Seminole,FL
Summary
Professional sales expert with experience in hardware retail. Proven ability to drive sales, support team collaboration, and adapt to changing market conditions. Skilled in customer service, product knowledge, and inventory management. Reliable team player focused on achieving results.
Experienced with product knowledge, customer service, and sales techniques. Utilizes strong interpersonal skills to engage customers and meet their needs effectively. Track record of contributing to team success through collaboration and adaptability.
Overview
10
10
years of professional experience
Work History
Hardware Sales Associate
Home Depot
03.2023 - 10.2024
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
- Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
- Addressed customer inquiries promptly and thoroughly, ensuring complete satisfaction with their purchases.
- Participated in ongoing training sessions to stay up-to-date on industry trends, new products, and best practices in sales techniques.
Front Desk Agent
Home2 Suites by Hilton Hotel
04.2021 - 10.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Maintained clean and organized front desk areas to uphold polished company image.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Answered customer telephone calls promptly and appropriately handled needs.
Head Line Chef
Ortega National Parks
05.2019 - 03.2020
- Streamlined kitchen operations for increased efficiency through effective delegation and time management.
- Collaborated closely with suppliers to source high-quality ingredients at competitive prices, optimizing profitability without sacrificing quality.
- Trained new employees on kitchen procedures, promoting adherence to established protocols for cleanliness and organization.
- Mentored junior staff to strengthen their culinary skills, fostering a supportive learning environment.
- Worked closely alongside the sous chef to delegate tasks effectively among team members according to individual strengths and abilities.
- Upheld strict adherence to recipe guidelines, ensuring consistency in taste and quality across all menu offerings.
Independent Contractor
Phantom Fireworks
07.2015 - Current
- Seasonal Position
- Sales of fireworks for July 4th and New Years Eve
- Inventory Control
- Trained new team members to apply best coding best practices and proper use of development tools.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Education
No Degree - Culinary Arts
Johnson & Wales University
Providence, RI01-2002
Skills
- Proficient in operating Ballymore electric ladders
- Certified order picker
- Organizational Skills
- Sales Ability
Languages
English
Native or Bilingual
Timeline
Hardware Sales Associate
Home Depot
03.2023 - 10.2024
Front Desk Agent
Home2 Suites by Hilton Hotel
04.2021 - 10.2023
Head Line Chef
Ortega National Parks
05.2019 - 03.2020
Independent Contractor
Phantom Fireworks
07.2015 - Current
No Degree - Culinary Arts
Johnson & Wales University
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