Summary
Overview
Work History
Education
Skills
Timeline
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Chris Mancini

Sheboygan

Summary

Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.

Overview

5
5
years of professional experience

Work History

Shift Manager

Pizza Hut
02.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
  • Maintained a clean and welcoming dining environment, conducting regular inspections to ensure adherence to health and safety standards.
  • Observed cash handling and security procedures during shifts to recognize and address issues with staff.
  • Coached crew during food preparation, controlled production levels and tracked waste to manage costs.

Driver

Goodwill
04.2020 - 02.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Education

No Degree - Culinary Arts

Le Cordon Bleau Culinary Arts
Mendota, MN
12-1996

High School Diploma -

Redwing Central High School
Red Wing, MN
06-1994

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Punctual and reliable
  • Energetic and enthusiastic
  • Team development
  • Delegating work
  • Handling customer complaints
  • Training and mentoring
  • Relationship building
  • Quality assurance

Timeline

Shift Manager

Pizza Hut
02.2024 - Current

Driver

Goodwill
04.2020 - 02.2024

No Degree - Culinary Arts

Le Cordon Bleau Culinary Arts

High School Diploma -

Redwing Central High School

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Chris Mancini