CHRIS MANCUSO
Tyler,Texas
Summary
Motivated worker with hands-on patient experience in fast-paced environments and a background in customer service. Skilled in direct patient care, strong communication, critical thinking, organization, and supporting clinical staff while maintaining compassionate communication with patients and families. Known for strong interpersonal skills, teamwork, and the ability to perform effectively in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Facilitator
Hospitality Health ER
Tyler, TX
01.2025 - Current
- Assisted nurses with direct patient care including vital signs, mobility assistance, and monitoring patient condition in a high-volume emergency department.
- Obtained and documented vital signs and promptly reported abnormal findings to nursing staff.
- Performed 12-lead EKGs for patients presenting with cardiac symptoms and ensured accurate lead placement.
- Conducted visual acuity (eye) tests for patients during triage and documented results in the EMR.
- Removed IV catheters per protocol and applied appropriate dressing to maintain hemostasis.
- Prepared rooms and equipment for incoming patients while maintaining clean, organized, and infection-controlled environments.
- Provided compassionate care and emotional support to patients and families during emergency and high-stress situations.
- Maintained accurate documentation in the electronic medical record (EMR) system.
- Collaborated with multidisciplinary healthcare teams to ensure efficient and effective patient care.
FRONT DESK SPECIALIST
Holiday Inn Club Vacations Villages Resort
Flint, TX
07.2023 - Current
- Proven track record of providing exceptional service to guests, ensuring a positive experience from check-in to check-out.
- Proficient in handling room reservations, modifications, billing, and cancellations using industry-standard reservation software.
- Proficient in using reservation systems, Microsoft Office Suite, and other software relevant to front desk operations.
- Strong verbal and written communication skills, adept at handling inquiries, requests, and concerns professionally and courteously.
- Demonstrated ability to resolve guest issues promptly and effectively, maintaining guest satisfaction and loyalty.
- Managed multiple tasks simultaneously, including phone inquiries, guest requests, and administrative duties, without compromising quality of service.
RADIOLOGIC TECHNOLOGY STUDENT
Tyler Junior College
Tyler, TX
08.2024 - 12.2024
- Consistently maintained a strong GPA, demonstrating high academic abilities in Radiologic Technology coursework.
- Completed over 150 clinical hours, gaining hands-on experience in diagnostic imaging and patient care.
- Collaborated effectively with other healthcare professionals to ensure comprehensive patient care.
- Incorporated critical thinking skills when evaluating images for accuracy prior to submitting them for interpretation.
- Managed multiple tasks simultaneously while maintaining a high level of attention to detail.
- Operated x-ray equipment safely and efficiently while adhering to all radiation safety regulations.
MEDICAL FIELD SHADOWING
Christus Health & UT Health Tyler
Tyler, TX
04.2022 - 05.2023
- Shadowed and assisted Physical Therapist
- Shadowed and assisted radiology technicians during diagnostic imaging procedures, including X-rays, CT scans, MRIs, and ultrasounds.
- Recorded and documented patient's progress and wellness.
- Developed skills in patient communication and interaction, explaining procedures and addressing patient concerns.
- Developed a system of patient assessment, documentation, and evaluation to ensure quality care.
- Provided physical therapy services to patients across a range of conditions and diagnoses.
- Educated patients and their families on the principles of physical therapy and recovery.
- Demonstrated professionalism, respect for patient confidentiality, and adherence to HIPAA regulations throughout the shadowing experience.
PACKAGE HANDLER
UPS (United Parcel Service)
Tyler, TX
10.2022 - 12.2022
- Scanned and sorted an average of 1200 packages per shift with 100% accuracy.
- Adhered to OSHA safety standards and guidelines while managing and sorting packaging to ensure 100% compliance.
- Sorted packages into an average of 30 different totes to ensure they made it to the proper domestic or international destination.
- Collaborated and communicated effectively with team members.
- Operated, managed, and maintained important technology and machinery such as conveyor belts, automated storage and retrieval systems, Label printers, Scanning equipment, and Handheld devices.
Education
RADIOLOGY TECHNOLOGY -
Tyler Junior College
05-2026
HIGH SCHOOL DIPLOMA - undefined
Tyler Legacy High School
05-2021
Skills
- Direct Patient Care
- Computer Proficiency
- Excellent Communication
- Continuing Education
- Customer Service
- Critical thinking
- Multitasking Abilities
- Adaptability
Certification
- BLS (Basic Life Suuport)
- CPR (Cardiopulmonary Resuscitation)
- TABC (Texas Alcoholic Beverage Commission)
- CCMA (Certified Clinical Medical Assistant)
Timeline
Facilitator
Hospitality Health ER
01.2025 - Current
RADIOLOGIC TECHNOLOGY STUDENT
Tyler Junior College
08.2024 - 12.2024
FRONT DESK SPECIALIST
Holiday Inn Club Vacations Villages Resort
07.2023 - Current
PACKAGE HANDLER
UPS (United Parcel Service)
10.2022 - 12.2022
MEDICAL FIELD SHADOWING
Christus Health & UT Health Tyler
04.2022 - 05.2023
HIGH SCHOOL DIPLOMA - undefined
Tyler Legacy High School
RADIOLOGY TECHNOLOGY -
Tyler Junior College