CHRIS MARTINEZ
Tulare,CA
Summary
Operations leader managing multi-million dollar restaurant operations, with a focus on P&L management and team development. Expertise includes labor optimization, inventory control, and fostering exceptional guest experiences. Known for mentoring future leaders and driving accountability within high-performing teams.
Overview
9
9
years of professional experience
Work History
General Manager Tier 2
Panda Express
Hanford, USA
07.2017 - Current
- Oversee daily restaurant operations while upholding company standards for quality, service, cleanliness, and safety.
- Mentor assistant managers and shift leaders to enhance succession planning and leadership capacity.
- Develop staffing schedules and labor strategies aligned with financial objectives.
- Managed inventory, purchasing, and cost of goods to enhance profitability.
- Collaborated with district leadership on strategic initiatives to align with business objectives.
- Addressed guest concerns and promoted a culture of hospitality and accountability.
Education
Associate of Arts - Psychology
College of The Sequioias
Visalia, CA06-2027
Skills
- Operations Management
- P&L Management
- Multi-Million Dollar Operations
- KPI Management
- Inventory
- Food Safety
- Guest Experience
- Leadership Development
- Coaching
- Recruiting
- Employee training
- Time management
- Conflict resolution
- Facilities management
- Community outreach
- Microsoft Office
Leadership Impact
- Manage full operations for a $4.2M annual-volume business.
- Lead and develop a workforce of 50+ associates and managers.
- Own P&L performance including labor, food cost, budgeting, and profitability.
- Drive operational excellence through KPI analysis and continuous improvement.
- Recruit, hire, train, coach, and retain high-performing talent.
- Maintain exceptional food safety, compliance, and guest service standards.
Timeline
General Manager Tier 2
Panda Express
07.2017 - Current
Associate of Arts - Psychology
College of The Sequioias