Chris Mathieu

• Enhanced client satisfaction by providing exceptional care and attention to their dogs during handling sessions.
• Increased dog training success rates by utilizing positive reinforcement techniques and maintaining consistency in commands.
• Improved client retention through excellent communication skills, addressing concerns, and delivering progress updates on their dog''s training progress.
• Reduced instances of behavioral issues among dogs by implementing structured routines during daily activities such as feeding, walking, and playing.
• Conducted group classes for basic obedience training, increasing overall pet owner satisfaction with their dog''s behavior at home.
• Educated clients on proper care techniques for their dogs, including grooming advice and nutritional guidance tailored to individual needs.

• Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
• Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
• Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.

*Conducted 60-80 combined incoming and follow up calls a day

*Originated home purchase and refinance loans

*There time member of 100k revenue club

*Top producer May 2002