Chris Mazzei

- Lead 2 with experience across multiple club locations, including hands-on work in Kids Club operations and contributing to a successful club remodel. Possess extensive knowledge of operations (OPS), with a strong ability to support daily functions and drive efficient workflows.

- Supervised daily operations to ensure high-quality member experiences with an emphasis on culture, cleanliness and customer service.

- Trained and mentored staff on customer service best practices.

- Implemented scheduling strategies to optimize team performance and coverage.

- Facilitated communication between departments to enhance workflow efficiency.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Maintained productive, efficient approach to all tasks.
• Enforced rules and held customers accountable for not following gym regulations.
• Sold memberships and personal training sessions to new customers.

• Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
• Assisted residents with basic activities of daily living.

• Assisted with all aspects of men's tailored clothing.
• Proficient in both custom garments as well as off the rack

• Promoted from Stylist to Store Manager
• Tasked with store upkeep, overseeing daily operations, motivating and running a sales team, as well as the hiring and training of new staff

• Advises clients on both casual and formal menswear while providing world class customer service and an amazing experience for any potential customer that walks through the door
• Participated in both setting up wedding consultations and attending wedding shows
• Learned to multitask and work quickly and efficiently with multiple customers at once

• Hired on into a patrol capacity after successfully completing a thorough background process and 8 week academy
• I responded to a variety of calls for service
• Including car collisions, burglaries, vandalisms, traffic hazards and many others
• Gained experience testifying in a court of law and appearing before a judge
• Participated in a variety of trainings and classes that involved community building and interacting with the public

• I was hired on shortly after the business opened
• Provided invaluable experience and taught me the importance of customer service and the ability to be personable and interact with people
• Seat, served, and bussed my own tables

• First real job while still in high school
• Shop Assistant for a local mechanic business
• Learned to work on a variety of different vehicles and assisted with picking up parts and bringing them to various job sites
• Emphasized the importance of quality assurance and attention to detail