Summary
Overview
Work History
Skills
Accomplishments
Affiliations
Certification
Timeline
OfficeManager
Chris McMahan

Chris McMahan

Memphis,TN

Summary

Results driven individual with 30 years of experience in the transportation industry and strong beliefs in relationship building through open/honest communication and trust. Adept at investigating accidents and using data to influence future decision-making. Successful history of restructuring company safety systems in dramatic and highly effective ways. Analytical and critical thinker with good planning and problem-solving abilities.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Director of Safety, Recruiting, & Retention

Dunavant Logistics Group, LLC
10.2020 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership to develop safety, recruiting, retention, and insurance strategies that boosted our driver/applicant perception of the organization.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.

Regional Manager

Dunavant Sea Lane Express, LLC
02.2014 - 10.2020
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Established and maintained operational standards for the Nashville/Huntsville markets.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Developed and executed successful business plans that resulted in improved market share and profitability within the region.

Dispatch Supervisor

Intermodal Cartage Company, Inc.
12.2005 - 12.2014
  • Supervised team of 6 employees and provided training focused on maximizing overall performance.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
  • Directed dispatching, routing, and tracking of 120 fleet vehicles.

Shipping Coordinator III

Medegen Medical Products
09.2004 - 12.2005
  • Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
  • Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
  • Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
  • Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
  • Worked with vendors to schedule daily pickups and weekly deliveries.

Dispatcher

Tombigbee Transport Corporation
12.1994 - 09.2004
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 250 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Skills

  • Strategic Planning
  • People Management
  • Operations Management
  • Project Management
  • Budget Management
  • Contract and Vendor Management
  • Rules and regulations
  • Charismatic Leader
  • Legal and Regulatory Compliance
  • Logistics Management
  • Data Management
  • Revenue Growth
  • Program Optimization

Accomplishments

  • Successfully completed the Certified Safety Director program through NATMI
  • Alum of New Memphis Fellows Program - S23
  • Received Eagle Award from Dunavant - 2024

Affiliations

  • Tennessee Trucking Association
  • New Memphis Fellows
  • Memphis World Trade Club
  • Customer Advisory Panel for Idelic Safety Suite

Certification

  • Certified Director of Safety

Timeline

Director of Safety, Recruiting, & Retention

Dunavant Logistics Group, LLC
10.2020 - Current

Regional Manager

Dunavant Sea Lane Express, LLC
02.2014 - 10.2020

Dispatch Supervisor

Intermodal Cartage Company, Inc.
12.2005 - 12.2014

Shipping Coordinator III

Medegen Medical Products
09.2004 - 12.2005

Dispatcher

Tombigbee Transport Corporation
12.1994 - 09.2004

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Chris McMahan