
Results-driven U.S. Coast Guard veteran with 16 years of experience in Human Resources, Nuclear Security, and Maritime Operations. Skilled in conflict resolution, data analysis, and team leadership, enhancing operational efficiency and safety. Committed to fostering positive work environments and advancing organizational integrity, with a consistent record of high performance.
-Independently responsible for operating and maintaining the business.
-Made decisions regarding business operations, expenses, vendors, and profitability.
-Took ownership of problems and worked through them to resolution.
-Monitored revenue, expenses, cash flow, and profitability.
-Reconciled transactions and ensured financial records were accurate.
-Managed cash and financial transactions with a high degree of accuracy and confidentiality.
-Communicated with ATM processors, vendors, business owners, and service providers.
-Negotiated and maintained business relationships. (Islamorada Moose Lodge, Fresh Bladez Barbershop, Sharkey's Sharkbite Grill, Gigantic Nautical Flea Market, Florida Keys Celtic Festival, Safe Harbor Angler House)
-Resolved service issues and followed up to ensure problems were corrected.
-Developed relationships with business owners where ATMs were placed. (Islamorada Moose Lodge, Fresh Bladez Barbershop, Sharkey's Sharkbite Grill, Gigantic Nautical Flea Market, Florida Keys Celtic Festival, Safe Harbor Angler House)
-Responded to questions, concerns, and service issues.
-Maintained professional relationships while balancing the interests of multiple parties.
-Maintained compliance of machines and operations with standards. -Maintained appropriate documentation and records. -Addressed operational and financial risks proactively.
-Troubleshot equipment and transaction issues.
-Responded to unexpected problems without having someone else available to immediately solve them.
-Had to assess situations, determine the appropriate course of action, and follow through.
-Managed the business while simultaneously maintaining full-time professional responsibilities as well as part-time college student and seasonal youth basketball coach.
-Prioritized tasks based on urgency and business impact.