Summary

Overview

Work History

Education

Skills

Languages

Timeline

Chris Miranda

Central Falls

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

years of professional experience

Work History

Sales Specialist / Studio Associate

Lucid Motors

07.2024 - 04.2026

Generated ~$16M in total revenue by selling 160 luxury electric vehicles with an average transaction value of ~$100K, directly driving regional growth.
Maintained a 35% average conversion rate across three consecutive quarters—peaking at 40%—by expertly managing the full sales cycle from initial lead capture to close.
Spearheaded early customer engagement and market introduction efforts for the Northeast regional launch of the Lucid Gravity.
Accelerated decision-making and reduced purchase hesitation by consulting clients on product capabilities and presenting customized financial structures (lease, loan, cash).
Elevated the luxury customer experience by conducting immersive test drives and personally executing seamless in-studio and off-site vehicle deliveries.
Built new sales pipelines by planning, curating, and hosting exclusive customer events to increase brand awareness and engagement.
Protected brand reputation and bolstered customer retention by managing high-volume inbound/outbound communications and swiftly resolving escalations.

Sleep Expert / Sales Consultant

Mattress Firm

12.2020 - 07.2024

Exceeded KPIs and drove individual sales performance by identifying strategic up-sell opportunities to maximize revenue per transaction.
Analyzed sales data to optimize profitability, successfully doubling an initial 10% adjustable base goal for an entire quarter.
Served as a primary subject matter expert, leveraging deep technical and product knowledge to align solutions with customer needs.
Ensured high customer retention and increased win-back rates by professionally resolving escalations and issues.

Sales Associate

Amica Mutual Insurance

10.2022 - 10.2023

Captured 15+ monthly policies and drove traffic through effective multichannel frontline communication.
Analyzed client profiles to qualify and direct highly targeted cross-selling opportunities for life, flood, and other insurance lines.
Curated a high-quality client portfolio while maintaining strict adherence to scheduling and compliance standards.

Verizon Sales Consultant

Cellular Sales

10.2020 - 10.2021

Exceeded team quota goals by leveraging exceptional product knowledge to guide clients in high-value cellular device purchases.
Customized sales interactions by analyzing customer account data, cultivating strong relationships, and increasing overall productivity.
Expanded division sales performance and key metrics by executing targeted training and marketing promotions.

Financial Services Representative

Merrill Edge

08.2019 - 08.2020

Fostered holistic client relationships by identifying outside assets and aligning financial products with clients’ long-term goals.
Acted as the primary point of contact for diverse inquiries, efficiently resolving minute issues and complex, enterprise-wide troubleshooting escalations.
Consistently delivered high-quality service, leveraging excellent client support into new, relationship-based sales opportunities.

Alliance Project Analyst & Administrative Support Intern

Citizens Bank

01.2019 - 07.2019

Streamlined partner communications by generating a 100+ recipient distribution list for the Alliance team.
Improved business partner budgeting by maintaining a weekly invoice tracker and escalating overdue critical service payments.
Created an all-encompassing index spreadsheet for contract files, ensuring a seamless experience for internal contract review.
Updated and distributed weekly hardware reports to accurately track outsourced laptops on loan to vendor partners.
Coordinated a bi-annual career fair in partnership with the internal team to connect Year Up talent with various banking sectors.