Chris Montgomery
Hopedale,US
Summary
Forward-thinking Store Manager with experience in retail operations, personnel management, and customer service. Proven success in leading high-performance teams and developing the future generations. Highly skilled in using technology, applications and modern day advances to drive the business forward.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Store Manager
Shaw's
Norwood, USA
10.2023 - Current
- Analyzed P&L statements and other BI metrics to run profitable locations and continue to both grow the business and develop associates.
- Contributed to omnichannel strategies to improve market share.
- Analyzed pricing strategies and merchandising strategies to develop customer loyalty.
Assistant Store Manager of Operations
Shaw's
Waltham, USA
03.2020 - 10.2023
- Oversaw day-to-day store operations and developed teams of over 100 associates.
- Demonstrated goal oriented thinking to reach metrics in sales, margin and shrink.
- Reconciliation of sales reports, payroll and billings.
- Hired, trained, and continued to coach all new hires.
Night Manager
Shaw's
Ashland, USA
10.2016 - 03.2020
- Supervised and trained night shift staff, providing guidance, support, and feedback to ensure high performance and productivity.
- Communicated with managers regarding staffing levels and team member performance.
- Maintained a safe environment by enforcing security protocols and responding to emergency situations.
Education
Bachelor of Science (B.S.) - Hospitality Management
University of Massachusetts Amherst
Amherst, MA, USSkills
- Customer Service
- Problem-Solving
- Team Leadership and Coaching
- Recruiting and Hiring
- Store Merchandising
- Microsoft and BI Software
- Goals and Performance Planning
- P&L Analytics
Certification
- Servsafe
- TIPS
Timeline
Store Manager
Shaw's
10.2023 - Current
Assistant Store Manager of Operations
Shaw's
03.2020 - 10.2023
Night Manager
Shaw's
10.2016 - 03.2020
Bachelor of Science (B.S.) - Hospitality Management
University of Massachusetts Amherst