Detail-oriented Fulfillment Associate with strong teamwork and communication skills. Committed to enhancing customer satisfaction and streamlining operations through effective time management.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Amazon
Valley View, OH
12.2025 - 05.2026
Executed order fulfillment processes to ensure timely shipment of customer orders.
Operated warehouse management systems to track inventory levels and product locations.
Collaborated with team members to optimize packing workflows and improve efficiency.
Conducted quality checks on products prior to shipment, ensuring adherence to standards.
Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Car/Lot Porter
Ken Ganley, Bedford Imports
Bedford, OH
09.2024 - 10.2025
Organized lot layout to enhance vehicle accessibility and customer navigation.
Conducted regular inspections of vehicle inventory for cleanliness and presentation standards.
Coordinated vehicle movement for service appointments and customer deliveries efficiently.
Assisted in managing keys and documenting vehicle locations to streamline operations.
Trained new porters on safety protocols and operational procedures for workflow efficiency.
Communicated with service team and other staff to assist customers.
Enhanced customer satisfaction by maintaining a clean and organized vehicle lot for easy access and visibility.
Team Member
Wendys Restaurant
Shaker Heights, Ohio
01.2024 - 07.2024
Followed safety protocols and hygiene regulations to promote a safe work environment.
Supported training of new staff on operational procedures and customer service expectations.
Engaged with customers to provide prompt service and address inquiries effectively.
Monitored inventory levels, assisting in stock replenishment to ensure availability of menu items.
Team Member
Pizza Hut
Maple Heights, OH
03.2022 - 09.2022
Assisted in food preparation and assembly, ensuring quality standards were met consistently.
Operated point-of-sale system efficiently, processing customer transactions accurately.
Maintained cleanliness and organization of kitchen and dining areas to enhance customer experience.
Collaborated with team members to meet peak service demands during busy hours.