Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

CHRIS MOORMAN

Otsego,MN

Summary

Versatile management professional with over 20 years experience, including 17 years of senior leadership, multi-unit management, human resources, and building diverse talented teams. Excels at taking on extreme challenges, navigating organizational dynamics, and dismantling roadblocks to success. Consistently managed a complex business while driving an industry leading employee culture and customer experience.

Overview

17
17
years of professional experience

Work History

General Manager

Acme Tools
Plymouth, MN
03.2023 - Current

-Drove top line sales through in store sales and territory sales representatives in the Minneapolis market.

-Cultivated and grew large commercial contractor customers.

-Controled site costs through P & L management.

-Developed store staff and leaders for personal development and promotion.

-Supported company growth with training and staff to open new locations.

-Contributed to 20% sales growth and saved over $300,000 in operating expenses in the past 3 years.

Omnichannel General Manager

Best Buy
10.2016 - 03.2023
  • Drove profitability across all channels through analysis of store trends and implementation of sales strategies.
  • Created a store culture around delivering an award-winning customer experience that aligns with the company brand.
  • Inspired an employee experience that centers around team development and having fun while being the best.
  • Identifed, built, performance managed, and retained a diverse and talented team.
  • Employee Engagement Metrics – 15% Average Annual Turnover (last 5 years – lowest in the metro market), Employee Diversity 3x Area Goals (past 4 years), Top Quartile Employee Engagement Scores (last 5 years)

Regional Manager

Cabela's
01.2014 - 10.2016
  • Responsible for all Cabela’s CLUB Visa operations for Central Division - 19 retail locations.
  • Drove CLUB VISA acquisition through creative strategies and performance management.
  • Executed all CLUB Manager recruitment, training, performance management, and leadership development.
  • Managed VISA and FDIC compliance in all stores.
  • Leveraged relationships on all levels between CLUB and retail to accomplish various goals and initiatives.

Director of Store Operations

Savvi Formalwear
10.2008 - 01.2014
  • Directed all aspects of 16 retail locations across 2 states – over 100 employees.
  • Responsible for all aspects of retail division including; pricing, human resources, merchandise selection, hiring, training, general store operations, trade show planning/participation, and creation and execution of all retail promotions.
  • Developed and implemented strategies to control payroll expenses, provide general cost savings, increase average sale, heighten staff efficiency, and increase the customer and employee experience.

Education

B.S. - Business Management & Retail Merchandising

University of Minnesota
Minneapolis, MN

Skills

  • Performance Management
  • Outside Sales Management
  • P&L Control & Optimization
  • Program Development
  • Customer Engagement
  • Process Improvement
  • Regulatory Compliance
  • Human Resources
  • Strategic Planning
  • Employee Engagement/Culture

Timeline

General Manager

Acme Tools
03.2023 - Current

Omnichannel General Manager

Best Buy
10.2016 - 03.2023

Regional Manager

Cabela's
01.2014 - 10.2016

Director of Store Operations

Savvi Formalwear
10.2008 - 01.2014

B.S. - Business Management & Retail Merchandising

University of Minnesota
CHRIS MOORMAN