CHRIS MURMAN
Dallas,TX
Summary
Dynamic Delivery and Organizational Leader with more than fifteen years of experience driving complex programs across Fortune 500 clients in finance, retail, telecom, and technology. Known for rapidly identifying and bridging gaps on delivery teams to accelerate execution, optimize resources, and consistently deliver high-quality products on time and under budget. Expert in AI strategy, agile methodologies, and stakeholder engagement, with a history of reducing planning overhead by fifty percent and building high-performing teams that exceed client expectations and drive measurable business value.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Manager and Organizational Transformation
Murman Consulting
Dallas, TX
01.2021 - Current
- Unified delivery practices across three studios, creating lightweight governance frameworks that support autonomy with shared outcomes.
- Crafted and delivered comprehensive use cases and delivery plan for predictive models, enabling data center client to automate power, maintenance, and safety initiatives.
- Designed and facilitated leadership workshops to align goals, delivery models, and artificial intelligence capabilities.
- Led scaled-agile transformation in energy sector with 15 workshops and planning sessions on value streams, product vision, and delivery roadmaps.
- Managed 18-person teams across twelve applications, improving delivery outcomes by fifty percent.
- Orchestrated cloud migration and automation strategies for major financial institutions, streamlining client engagement.
- Led the GTM strategy and delivery for a mobile application startup.
- Functioned as the QA lead for telecommunications billing, rating, CRM, and ordering platforms.
Executive Director of Product
JP Morgan Chase
Dallas, TX
01.2023 - 01.2024
- Directed twenty cross-functional teams, delivering high-impact products.
- Led AI initiative implementing Infinite AI, reducing planning and overhead by 50 percent, and saving 6,000 hours per quarter.
- Oversaw budget planning processes and resource allocation strategies.
- Directed compliance efforts to ensure adherence to regulatory standards.
Senior Manager
Accenture
Dallas, TX
01.2017 - 01.2021
- Architected scaled-delivery framework for client previously unable to ship; enabled more than 50 teams to release hardware and software features monthly.
- Managed $15 million portfolio for telecommunications client and led team of 8 consultants.
- Developed and facilitate product launch roadmap and training for over 1,000 team members.
- Led cross-functional teams in creating strategic for diverse client needs.
- Conducted 12 conference presentations on team dynamics, psychology and organizational strategy.
Senior Product Manager
Thoughtworks
Dallas, TX
01.2016 - 01.2017
- Led discovery and delivery for online eCommerce redesign, increasing revenue by thirty percent through discovery workshops and delivery planning.
- Facilitated the relaunch of client team processes, including strategy, training, day-to-day coaching, and improvements in delivery.
- Directed mobile app strategies and facilitated product vision workshops across multiple industries.
Project Management Lead
Bottle Rocket
Dallas, TX
01.2013 - 01.2016
- Managed the discovery and delivery of a mobile ordering app, driving 40-50 percent of store sales.
- Led NBC Universal's mobile video-on-demand delivery, enabling Super Bowl streaming on mobile devices.
- Authored, Designing Apps for Success, published by Routledge.
- Drove 30 percent of the company's growth through process optimization.
Education
Bachelor of Arts - Journalism
Angelo State University
San Angelo, TX05.2001
Skills
- AI strategy and implementation
- Team leadership
- Product management
- Program management
- Value stream mapping
- Strategic planning
- Organizational design
- Operational excellence
- Leadership development
- Client relationship management
- Stakeholder engagement
- Process improvement
- Cloud strategy and migration
- Agile methodologies
Certification
- Certified Scrum Master
- Certified Scrum Product Owner
- SAFe 6 Professional Consultant
- ICAgile Certified Agile Coach
Timeline
Executive Director of Product
JP Morgan Chase
01.2023 - 01.2024
Delivery Manager and Organizational Transformation
Murman Consulting
01.2021 - Current
Senior Manager
Accenture
01.2017 - 01.2021
Senior Product Manager
Thoughtworks
01.2016 - 01.2017
Project Management Lead
Bottle Rocket
01.2013 - 01.2016
Bachelor of Arts - Journalism
Angelo State University
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