Chris Nunez
Automotive Service, Parts Sales And Management
Austin,TX
Summary
Professional in automotive industry with experience focusing on customer service, parts and service sales, and management. Organized with a strong work ethic and attention to detail. People focused with an emphasis on achieving positive results for all involved.
Overview
21
21
years of professional experience
1
1
Language
Work History
Back Counter Parts
Volvo Cars of Austin
Austin, Texas
11.2021 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Consistent top performer in gross profit.
Service Advisor
Covert Ford
Austin, Texas
08.2018 - 02.2021
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Coordinated effectively with technicians, ensuring seamless communication throughout the entire service process.
- Manage high volume of business while maintaining quality outcomes for all involved.
Store Manager
Firestone Complete Auto
Austin, Texas
07.2005 - 05.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Bachelor of Arts - Communication Studies
Texas State University
San Marcos, Texas, TX08-2004
Skills
Organization and time management
Excellent communication
Service estimates
Sales and upselling
Customer service management
Teamwork and collaboration
Accomplishments
Eagle Scout
Timeline
Back Counter Parts
Volvo Cars of Austin
11.2021 - 01.2026
Service Advisor
Covert Ford
08.2018 - 02.2021
Store Manager
Firestone Complete Auto
07.2005 - 05.2018
Bachelor of Arts - Communication Studies
Texas State University