Chris O'Brien
Long Beach,CA
Summary
Results-driven server and marketer with a strong work ethic and exceptional customer service skills. Achieved a 30% increase in sales through strategic training and marketing initiatives.
Overview
17
17
years of professional experience
Work History
Server/Marketer
Buffalo Wild Wings
Carson, CA
10.2013 - Current
Developed a training system that increased servers tips by 40%
Developed a training system that increased servers sales by 30%
Averaged $300 an hour in sales
Averaged 25% - 30% alcohol sales per shift.
Marketing Executive
Big E Pizza
Long Beach, CA
06.2009 - Current
Developed a marketing plan that increased business by 25%
Did a partnership with California State University, Long Beach
Developed a catering menu and business cards that brought in customers.
Increased pizza deliveries by 30%
Education
Bachelor of Arts - Communication Studies
California State University, Long Beach
Long Beach, CA05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Accomplishments
Was on ESPN Radio for authoring a solution to The NIL problem in NCAA college sports.
Was on ESPN Radio for authoring a solution to the Free Agency and Salary Cap problem for Major League Baseball.
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Server/Marketer
Buffalo Wild Wings
10.2013 - Current
Marketing Executive
Big E Pizza
06.2009 - Current
Bachelor of Arts - Communication Studies
California State University, Long Beach