Summary
Overview
Work History
Skills
Timeline
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Randolph Snyder

Irving,TX

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Texas Roadhouse. Proven ability to enhance guest engagement and satisfaction through effective communication and training. Experienced in high-volume dining environments, adept at multitasking, and committed to maintaining operational excellence.

Overview

4
4
years of professional experience

Work History

Server / Local Store Marketer

Texas Roadhouse
Irving, TX
01.2024 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Processed customer orders accurately using point-of-sale systems.
  • Adapted quickly to changing priorities during peak service hours.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Crew Leader

Sonic
Fort Worth, TX
10.2021 - 10.2023
  • Assisted team in daily operations and workflow management.
  • Learned safety protocols and maintained cleanliness standards.
  • Supported crew members in executing tasks efficiently.
  • Adapted quickly to various roles within the crew environment.
  • Participated in training sessions to develop operational skills.
  • Communicated effectively with peers to enhance teamwork.

Customer Service Host

Walmart
Fort Worth, TX
09.2022 - 05.2023
  • Assisted customers with product inquiries and issue resolution, enhancing overall satisfaction.
  • Managed front-end operations, ensuring efficient checkout processes and minimizing wait times.
  • Collaborated with team members to maintain a clean and organized sales floor environment.
  • Provided support during peak hours, adapting quickly to changing customer needs and demands.
  • Monitored inventory levels and assisted in restocking shelves to ensure product availability for customers.

Shift Manager

Dominos's Pizza
Fort Worth, TX
03.2022 - 06.2022

Managed inventory control, optimizing stock levels and reducing waste effectively.

  • Implemented scheduling strategies to enhance staff productivity during peak hours.
  • Resolved customer complaints promptly, improving overall service quality and reputation.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • High volume dining
  • Suggestive selling
  • Marketing
  • Management
  • Time Management
  • Training
  • Phone Etiquette
  • Communication Skills

Timeline

Server / Local Store Marketer

Texas Roadhouse
01.2024 - Current

Customer Service Host

Walmart
09.2022 - 05.2023

Shift Manager

Dominos's Pizza
03.2022 - 06.2022

Crew Leader

Sonic
10.2021 - 10.2023
Randolph Snyder