Chris Olds
Portland
Summary
Productive Operations Supervisor practiced in business and employee management. Bringing many years of experience overseeing day-to-day activities and movement of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.
Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Resourceful Operations Supervisor known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and process improvement, ensuring operational excellence. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex challenges and drive continuous improvement.
Overview
23
23
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Operations Supervisor
FedEx
Troutdale
04.2010 - Current
- Supervises daily operations and ensured adherence to company policies
- Coordinates workflow on the load end dock to increase efficiency and make sure we get trailers as full as possible and dispatched in a timely manner
- Manages daily operations, including administrative work tracking our trailer usage, assigning tasks, and monitoring progress.
- Trains and mentors new and advanced employees on operational procedures, preparing people for the next step. I have helped several people get promotions in a short time while working under me
- Analyzes performance metrics to identify areas for improvement.
- Facilitates communication between management and frontline staff.
- Identifies areas of improvement and developed strategies to increase efficiency.
- Provides support to other departments as needed to meet organizational goals.
Security Officer
Erik Hartmann
Portland
01.2020 - 04.2020
- Monitored premises to ensure safety and security for employees and visitors.
- Conducted regular patrols to identify and address potential security threats.
- Enforced company policies and procedures to maintain a secure environment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Service Manager
Taco Bell
Portland
11.2005 - 07.2008
- Managed daily operations to ensure efficient restaurant service.
- Trained and supervised team members on customer service standards.
- Coordinated inventory management and restocking of supplies.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Scheduled staff shifts to optimize labor efficiency and coverage.
- Conducted regular performance evaluations for team development.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Motivated and supported employees to maintain low turnover.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
- Pitched in to complete various duties during peak periods or employee absences.
Assistant
Oregon Food Bank
Portland
06.2003 - 09.2007
- Coordinated food distribution events to support community outreach initiatives.
- Assisted in managing inventory of food supplies and donations.
- Trained volunteers on safe food handling practices and procedures.
- Developed and maintained relationships with local food donors and partners.
- Collaborated with team members to improve operational workflows and efficiency.
- Provided administrative support, including scheduling meetings and managing communications.
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Developed positive relationships with internal customers through effective communication techniques.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Maintained positive working relationship with fellow staff and management.
- Broke down boxes for garbage and recycling.
- Offered reception coverage to relieve staff during absences or breaks.
Maintenance Crew Member
City of Portland
Portland
06.2005 - 11.2005
- Performed routine maintenance on city parks and public facilities.
- Operated power tools to execute landscaping and repair tasks.
- Collaborated with team members to ensure efficient work processes.
- Maintained cleanliness of city properties through regular waste collection.
- Implemented safety protocols while handling maintenance equipment.
- Provided support to other crew members during large-scale maintenance tasks.
- Assisted with painting projects both inside and outside the facility.
- Cleared walkways of snow and ice during winter months.
- Sealed cracks in concrete surfaces to protect against water damage.
- Responded quickly to emergency situations involving damage caused by storms or other natural disasters.
- Maintained clear and safe workspace areas to meet OSHA standards.
Education
Parkrose High School
Portland, ORSkills
- Operations management
- Performance analysis
- Workflow optimization
- Administrative coordination
- Employee training
- Safety compliance
- Team building
- Effective communication
- Problem solving
- Mentoring and coaching
- Time management
- Strategic planning
- Employee engagement
- Delegation
- Warehouse operations
- Quality assurance
- Employee development
- Time management abilities
- Teamwork and collaboration
- Excellent communication
- Productivity management
Certification
- Certified in situational leadership through FedEx University
- Certified to lead orientation classes and onboarding through FedEx
Accomplishments
- Employee of the month several times in multiple capacities
Affiliations
- Member of the Professional Disc Golf Association
- Member of the Portland Area Dart Association
- Musician who has collaborated to put concerts together and promote them
Timeline
Security Officer
Erik Hartmann
01.2020 - 04.2020
Operations Supervisor
FedEx
04.2010 - Current
Service Manager
Taco Bell
11.2005 - 07.2008
Maintenance Crew Member
City of Portland
06.2005 - 11.2005
Assistant
Oregon Food Bank
06.2003 - 09.2007
Parkrose High School