Chris Outlaw
MOBILE,AL
Summary
Experienced development leader with a background in team leadership, staff training, and customer relationship management. Known for improving enrollment outcomes, strengthening client connections, and guiding teams toward consistent service quality.
Overview
25
25
years of professional experience
Work History
Development Director
Lindamood-Bell Learning Processes
04.2022 - 09.2026
- Trained leadership team members on instruction planning consultations with prospective families
- Performed remote parental inquiries as well as testing consultations to increase enrollment to our learning center division
- Cultivated and managed professional networks around the midwest region of the country
Center Director
Lindamood-Bell Learning Processes
09.2016 - 04.2022
- Directed center operations, aligning instructional schedules with client needs and staffing capacity.
- Supervised instructors, providing coaching, performance feedback, and consistent service standards.
- Coordinated learner assessments and progress reviews to guide individualized instruction plans.
- Managed family communication, addressing concerns and reinforcing program expectations and outcomes.
Regional Director
Lindamood-Bell Learning Processes
11.2008 - 09.2016
- Led regional operations to align literacy intervention programs with organizational standards and growth targets.
- Directed site leadership teams, coaching staff on implementation fidelity and instructional quality.
- Oversaw client relationships, ensuring service continuity, satisfaction, and program retention.
- Facilitated staff development, training leaders on program execution, communication, and performance expectations.
- Analyzed regional performance data to refine staffing, scheduling, and resource allocation.
Regional Manager
Lindamood-Bell Learning Processes
11.2006 - 11.2008
- Directed regional operations across multiple learning centers, aligning staff performance with instructional and service goals.
- Coordinated hiring, onboarding, and coaching for site leaders and instructional teams.
- Monitored program delivery to ensure consistent implementation of learning processes and student support standards.
- Evaluated center performance, identifying workflow gaps and applying corrective action plans.
Consultant, Associate Director, Center Director
Lindamood-Bell Learning Processes
11.2001 - 11.2006
- Assessed student needs and adjusted instruction based on progress data and performance trends.
- Collaborated with staff to refine instructional approaches for reading and comprehension support.
- Delivered individualized learning plans aligned with literacy and language development goals.
- Guided families through intervention strategies and program recommendations.
- Monitored session outcomes to ensure consistent application of evidence-based teaching methods.
- Documented student progress and maintained accurate instructional records.
Education
Bachelor of Science - Psychology
University of South Alabama
Mobile, AL05-1998
Skills
- Customer relationship management
- Program evaluation
- Staff training
- Team leadership
- Client engagement
- Problem-solving
- Analytical thinking
- Teamwork and collaboration
- Employee presentations
Timeline
Development Director
Lindamood-Bell Learning Processes
04.2022 - 09.2026
Center Director
Lindamood-Bell Learning Processes
09.2016 - 04.2022
Regional Director
Lindamood-Bell Learning Processes
11.2008 - 09.2016
Regional Manager
Lindamood-Bell Learning Processes
11.2006 - 11.2008
Consultant, Associate Director, Center Director
Lindamood-Bell Learning Processes
11.2001 - 11.2006
Bachelor of Science - Psychology
University of South Alabama