Chris Perez
Woodstock,IL
Summary
Bilingual (English & Spanish) retail sales professional with experience at Best Buy and Verizon and a proven track record of strong sales performance. Skilled in building customer relationships, identifying needs, upselling, and providing personalized technology solutions. Experienced in coaching peers on product knowledge and sales strategies to help reach basket goals and drive store results. Reliable, motivated, and customer focused, with a strong understanding of Best Buy products, goals, and customer experience.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Verizon Specialtist
Best Buy
Cristal Lake IL
11.2025 - Current
- Consistently deliver leading sales performance month over month in a competitive, goal driven retail environment.
- Focus on building trust and strong customer relationships while driving strong sales results and delivering a personalized customer experience.
- Collaborate with team members and leadership to support store goals, share product knowledge, and contribute to a positive team environment.
- Use clear, honest communication and consultative selling techniques to build customer confidence and successfully close sales.
- Provide Mobile Certification coaching and product knowledge support to peers, helping team members strengthen their knowledge and sales approach.
Sales Advisor
Best Buy
Crystal Lake, IL
11.2024 - 11.2025
- Consistently exceeded sales goals across revenue, memberships, credit cards, protection plans, and complete basket solutions.
- Promoted My Best Buy memberships and credit card programs by identifying customer needs and demonstrating their value, strengthening long term customer relationships and loyalty to Best Buy.
- Coached peers on upselling and complete solution selling strategies, helping strengthen basket performance and drive overall store revenue.
- • Built strong customer relationships by listening to their needs, recommending the right solutions, and creating a positive experience from start to finish. (5 stars)
Education
Certificate - Professional Selling Certificate
McHenry County College
Crystal Lake, IL05-2026
High School Diploma -
Woodstock North Highschool
Woodstock, IL05-2024
Skills
- Sales Performance
- Upselling & Solution Selling
- Product Knowledge
- Employee Coaching
Accomplishments
• Received MVP recognition 3× for strong sales performance, teamwork, and contributions to the store.
• Earned a Professional Selling Certificate from McHenry County College, developing skills in relationship building, prospecting, closing, and customer psychology.
Certification
Professional Selling Certificate
Languages
English
Spanish
Timeline
Verizon Specialtist
Best Buy
11.2025 - Current
Sales Advisor
Best Buy
11.2024 - 11.2025
Certificate - Professional Selling Certificate
McHenry County College
High School Diploma -
Woodstock North Highschool