Josh Brenner
Saint Clair
Summary
Driven Wireless Sales Representative with background in telecommunications. Demonstrated ability to develop customer relationships, handle complex technical issues and upsell wireless products effectively. Strong communication skills coupled with keen problem-solving abilities have consistently ensured seamless operations and increased sales. Committed to delivering exceptional customer service, driving growth and contributing positively to team dynamics.
Overview
4
4
years of professional experience
Work History
Verizon Wireless Sales Representative
TCC Verizon
St. Clair
04.2025 - Current
- Customer Advocacy: Act as a passionate customer advocate, educating and advising clients on wireless products, accessories, and Verizon plans.
- Sales Performance: Drive sales and customer satisfaction by understanding customer needs and focusing on value-based solutions.
- Customer Outreach: Conduct follow-up calls to current and potential customers to generate interest in new products and services.
- Operational Procedures: Perform standard store operations, including opening and closing duties, and maintaining a clean and presentable store environment.
- Community Involvement: Engage in TCC's "Culture of Good" by participating in company-supported volunteer events and community initiatives.
- Personal Development: Attend all required training sessions and meetings to stay current with the ever-changing wireless industry and to aid your professional growth.
- Team Collaboration: Contribute to a positive and energetic team environment by participating equally and maintaining a positive attitude.
Tire and Lube Manager
Northgate Ford Lincoln Mercury
Port Huron
01.2022 - 03.2025
- Led daily operations to ensure efficient workflow and customer satisfaction.
- Managed team performance through training and mentoring of staff members.
- Streamlined inventory management processes using dealership management systems.
Education
Automotive Technology Degree - Automotive Technology
Macomb Community College
Warren, MI08-2020
Skills
- Customer advocacy
- Sales performance
- Product education
- Operational procedures
- Inventory management
- Customer relationship management
- Team collaboration
- Community involvement
- Effective communication
- Problem solving
Timeline
Verizon Wireless Sales Representative
TCC Verizon
04.2025 - Current
Tire and Lube Manager
Northgate Ford Lincoln Mercury
01.2022 - 03.2025
Automotive Technology Degree - Automotive Technology
Macomb Community College