Chris Polito
Rochester,NY
Summary
Dedicated and Results-Driven Professional with a proven track record of delivering consistent, high-quality results in fast-paced environments. Known for exceptional work ethic, reliability, and a strong commitment to meeting deadlines. Adept at managing multiple tasks simultaneously, with a strong attention to detail and the ability to stay focused under pressure. Enthusiastic team player who thrives in collaborative settings and is always willing to go the extra mile to exceed expectations. Committed to continuous improvement and achieving organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Merchandising Specialist
Home Depot
06.2025 - Current
- Developed and implemented merchandising strategies to optimize product placement and enhance customer engagement.
- Analyzed sales data to identify trends, adjusting inventory levels to meet market demand effectively.
- Collaborated with cross-functional teams to create visually appealing displays that aligned with brand standards.
- Trained and mentored junior team members on best practices in merchandising techniques and customer service excellence.
Highway Maintenance Technician
Monroe County DOT
11.2024 - 06.2025
- Ensured adherence to state regulations through meticulous record-keeping of maintenance activities.
- Safeguarded the environment by implementing stormwater management practices during highway maintenance tasks.
- Optimized resource usage by coordinating closely with team members for efficient task prioritization and scheduling.
Order Fulfillment Associate Customer Service Speci
Home Depot
02.2020 - 09.2024
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Asset Protection Associate
Bjs
03.2017 - 12.2019
- Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
Education
Regents Diploma -
Greece Arcadia High School
Rochester,NY06.2018
Skills
- Warehouse Operations
- Shipping procedures
- General knowledge on Computers & Softwares
- Organization Skills
- Communication Skills
- Loss Prevention
- Inventory Maintenance
- Loading and unloading
- Inventory Auditing
- Equipment Operation
- Warehouse Safety
- Order Processing
- Fulfillment Processing
- Customer Service
- Material Handling
- Safety Regulations Adherence
Certification
- OSHA Certified Forklift Operator
Timeline
Merchandising Specialist
Home Depot
06.2025 - Current
Highway Maintenance Technician
Monroe County DOT
11.2024 - 06.2025
Order Fulfillment Associate Customer Service Speci
Home Depot
02.2020 - 09.2024
Asset Protection Associate
Bjs
03.2017 - 12.2019
Regents Diploma -
Greece Arcadia High School
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